Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express embodies the refined nomadic spirit of travel, inviting each traveller to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury, Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way, Orient Express Silenseas - the world’s largest sailing ship and the Orient Express hotels coming to Rome and Venice. Progressively shaping the future of luxury hospitality, Orient Express is focusing on employees’ journey and growth. Job Description Position Overview We are seeking a highly motivated and sophisticated Senior Group Sales Managerto join our luxury hospitality team. This role is responsible for driving group business across corporate, incentive, social, and leisure segments with a focus on the Americas region, while delivering an exceptional standard of service consistent with our brand values. The ideal candidate is a natural relationship builder with a proven ability to navigate the high‑end travel and events market, offering personalized, seamless experiences to a discerning clientele. Qualifications Key ResponsibilitiesProactively identify, solicit,



and secure group business aligned with the brand’s luxury positioning and revenue goals. Cultivate strong relationships with key clients, including event planners, incentive houses, DMCs, luxury travel advisors, and corporate accounts. Craft bespoke proposals that reflect the unique qualities of the property and conduct tailored site inspections with attention to every detail. Lead contract negotiations, ensuring profitability while upholding the highest standards of guest experience and service delivery. Work closely with operational teams (Events, F&B;, Rooms Division, Revenue) to ensure flawless execution of all group bookings. Maintain in-depth knowledge of market trends, competitor activity, and global travel patterns, providing strategic insights to leadership. Consistently update CRM systems with client interactions, pipeline activities, and sales performance metrics. Uphold and embody the values of the brand, serving as a true ambassador of its heritage, service philosophy, and reputation.Qualifications & ExperienceBachelor’s degree in Hospitality Management, Business Administration, or a related field. Minimum 4 years’ experience in group sales within the luxury hospitality segment (5-star hotels, luxury resorts, or exclusive venues). Proven track record of achieving or exceeding group sales targets in high‑touch environments. Exceptional communication, presentation, and negotiation skills. Deep understanding of the expectations and behaviors of luxury clientele. Proficiency in Delphi sales system, Cvent, Opera Cloud is a plus Fluent in English; additional languages are a strong asset.

📌 Senior group sales manager (Roma)
🏢 Orient express
📍 Roma