**Position Snapshot**
- Nestlé in Italy, Milan headquarters
- Nestlé welcomes people with disabilities
- IS/IT - Workforce 360 Collaboration, Content and Portal Team member reporting to the Regional Operations Manager
- Permanent contract
- Full-time work on location with optional remote working
- Bachelor's degree in computer science, systems analysis, or related studies and experience
- 2+ years of hands-on experience in Microsoft collaboration technologies
- Effective English communication. **Position Summary** **A Day in the Life of an IS/IT Junior Technology Specialist**: - Assist with providing specialist consulting, guidance, and support for at least three of the products managed by your team: Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive for Business, Planner, Forms, Sway, Delve), Social Collaboration (Viva Engage, Stream, intranet), and Microsoft 365 Office Apps (Outlook, Word, Powerpoint, Excel).
- Assist in monitoring IS/IT service partners to ensure they provide the necessary service levels, system performance, and functionality to support business operations.
- Assist with support processes including incident, problem, change, and configuration management, working closely with product or platform teams




- Support the technical activity (design, build, testing) in significant or complex innovation initiatives of the product teams for the quality delivery of new technoligies
- Support to deliver efficient, secure and compliant IS/IT systems that fulfil the business needs
- Support the implementation and management of IS/IT quality and efficiency improvements. **What else will make you successful?**
- Have theoretical and on the job experience on at least three of the following technologies: Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive for Business, Planner, Forms, Sway, Delve), Social Collaboration (Viva Engage, Stream, intranet), and Microsoft 365 Office Apps (Outlook, Word, Powerpoint, Excel).
- Excellent English communication skills applied with different stakeholders, nationalities, face-to-face and remote
- Proven ability working in Agile project teams, providing advice and guidance on opportunities, impact, and risks that take account of technical and architectural needs
- Excellent analytical and problem-solving abilities
- Experience working in industry user groups with key technology partners **More about Nestlé IT** **_

📌 Global IT Hub - Junior Tech Specialist (Assago)
🏢 Nestle Operational Services Worldwide
📍 Assago