Verdura Resort is set on 230 hectares and nearly two kilometres of private Mediterranean coastline. There are three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants, five bars and much more. It's a place where buildings are subtly woven into the landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it's a place where our team delivers an outstanding level of service. **The Position** **HUMAN RESOURCES MANAGER** An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It is a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it is an unforgettable resort in Sicily where our team delivers an outstanding level of service. **Main Purpose**:
The HR Manager plays an important part in ensuring effective communication and engagement strategies that support the Resort departments, acting as a liaison between Company and employees in order to promote the unique culture and philosophy of the Company.
Reports to: Area Director of Human Resources, Sicily. **Main duties and responsibilities**:
**BUSINESS PARTNERING**
- Supervise the on boarding and orientation programs of new Team Members and Managers, ensuring that they receive proper job skills training;
- Offer expert advice and guidance to managers on all matters related to people management;
- Acts as a business partner to Department Heads, promoting engagement development and retention;




- Supports Managers in performance management and manages disciplinary matters together with the General Manager;
- Assist the Area Director of Human Resources in budgeting for workforce, payroll, and other personnel-related expenses;
- Supports goal-setting for department teams;
- Monitors turnover and retention, suggesting solutions and strategies to the General Manager;
- Supports the hotel’s Health & Safety agenda supervising the organisation of H&S; trainings according to the Italian law, and for record keeping. **LEARNING & DEVELOPMENT**
- Work closely with the Learning & Development Manager to identify training needs and contribute to ongoing improvement efforts based on daily interactions with managers and exposure to guest service and department operations;
- Supports the L&D; Manager and departmental trainers in organising, delivering and/or tutoring training initiatives (e.g. Company Induction);
- Encourages a culture of ongoing learning and development within the resort;
- Supports the L&D; Manager in managing the Learning Management System. **RESOURCING & TALENT ACQUISITION**
- Cooperate with the Regional Recruitment Manager on the talent attraction process and activities;
- Support Managers on the selection process using behavioural interview standards and profiling tools;
- Manages work experience/internship programmes, ensuring quality delivery;
- Maintain the partnership with local schools and institutes,



in order to promote the Resort and the Company according to the Regional HR & Recruitment Manager. **EMPLOYEE EXPERIENCE & SERVICE QUALITY**
- Suggests People & Culture initiatives to align with the Company’s philosophy, culture, vision and brand standards;
- Support the General Manager and Managers in delivering and in enhancing the Team Members’ experiences to faster engagement.
- Conducts on boarding and exit interviews, and shares details in order to improve the retention rate;
- Demonstrate a strong understanding of hotel service delivery and best practices in HR. **Competencies required**: - Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.
- Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
- Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
- Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
- Service excellence: Delivers service standards, which consistently exceed guest expectations.
- Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs. **We offer**: - Permanent contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Oppo

📌 Human Resources Manager (Sciacca)
🏢 Rocco Forte Hotels
📍 Sciacca