Compass Group Italia SpA, part of Compass Group PLC, the global leader in contract catering and B2B foodservices with over £32 billion in annual revenue, is seeking a **Head of Operations** to manage a prestigious international B&I; client. **Key Responsibilities**
- Manage and develop the relationship with the client, ensuring maximum satisfaction and compliance with quality standards across all markets.
- Coordinate and support **local operational directors** across the various corporate restaurants, canteens, coffee corners, and premium foodservice points.
- Oversee financial results, analyze costs and performance, monitor KPIs, and implement corrective and improvement actions.
- Lead innovation projects related to menus, processes, sustainability, and digitalization, sharing and promoting best practices internationally.
- Ensure compliance with HSE regulations and foster a safe and inclusive working environment.
- Promote training, development, and engagement of operational teams, identifying and supporting talent.
- Guarantee process consistency and simplification, driving initiatives to make the customer and end-user experience more efficient and of higher quality.
- Deliver on the clients key objectives of User Experience, Operational Efficiency and Sustainability.
- Travel frequently across Italy, Portugal, and Spain to oversee sites and maintain client relations. **Requirements**: - **Proven experience** (min. 10 years)



in operational management of corporate catering, canteens, or premium foodservice outlets.
- **Excellent operational knowledge** of production, service, logistics, and quality processes within the foodservices sector.
- **Strong IT skills**, with excellent command of Excel and management systems.
- **English fluent** **and proficiency in** **Italian, Spanish and Portuguese is preferable**
- Strong leadership, communication, and people management skills, with experience leading multicultural, geographically dispersed teams.
- Results-oriented mindset with strong financial acumen and strategic vision.
- **Availability for frequent travel** across Italy, Portugal, and Spain. **What We Offer**
- The opportunity to join a **structured, international organization**, working with a top-tier client.
- A strategic role with impact across multiple countries, contributing to the development of innovative solutions.
- A dynamic, collaborative work environment focused on operational excellence, with clear opportunities for professional growth. Professionals with the background and skills described above, interested in a role of responsibility within an international context, are invited to apply. Contratto di lavoro: Tempo completo, Tempo indeterminato Retribuzione: €50.000,00 - €60.000,00 all'anno Benefit: - Cellulare aziendale
- Computer aziendale
- Lavoro da casa
- Orario flessibile

📌 Head of Operatons - Foodservices Sector (Milano)
🏢 Compass Group Italia
📍 Milano