Senior Network Operations Engineer (NOC)

We are looking for a Senior Network Operations Engineer to help build and develop our Network Operations Center (NOC) capability and ensure reliable, secure, and efficient network services.

What you will do:
- Support the setup and transition of the NOC function, including tools, processes, and ways of working.
- Monitor network infrastructure, analyse alerts and performance metrics, and drive service restoration.
- Own and lead investigations of complex incidents, troubleshooting, and root cause analysis.
- Identify recurring issues and contribute to proactive problem management and service improvements.
- Optimise monitoring coverage and ensure effective service visibility.
- Review and support implementation of network and firewall changes.
- Ensure network services are maintained, patched, configured, monitored, and backed up.
- Maintain operational documentation, configuration records, and CMDB accuracy.




- Collaborate with internal teams and external vendors to resolve incidents.
- Develop scripts, automation, and AI-driven improvements to increase NOC efficiency.
- Coach and mentor NOC engineers and support continuous improvement.

What we are looking for:
- 5+ years of experience in a Network Operations environment.
- Strong knowledge of LAN, WLAN, SD-WAN, Next-Generation Firewalls, and DHCP.
- Experience with incident management, troubleshooting, and root cause analysis.
- Understanding of related infrastructure technologies (e.g., servers, cloud).
- Relevant certifications (e.g., Aruba, Palo Alto, EfficientIP) are an advantage.
- ITIL Foundation certification preferred.
- Strong organisational, coordination, and problem-solving skills.

Join us to shape and grow our NOC capability while ensuring the stability and security of our global network services.

📌 Senior NOC Engineer (Italia)
🏢 Outokumpu
📍 Italia