**Position**: - Moynat, trunk-maker of excellence since 1849, is a Parisian House characterized by unique creativity and savoir-faire.We are currently looking for our Boutique Manager for our first Italian point of sale, located on Via MonteNapoleone. **Job responsibilities**:
The Boutique Manager will have the following missions:
Customer and business development: - Make the customer the priority of the store to guarantee optimal customer service,
- Support the team in building lasting relationships with customers,
- Consolidate a dynamic of recruiting new customers/prospects,
- Implement action plans to boost activity,
- Develop the turnover and performance of their boutique,Manage commercial activity using performance indicators and regular reporting,Team management and development: - Define individual/team objectives,
- Evaluate performance,
- Identify training needs,
- Build development plans,
- Support and motivate the team through coaching,Ensure that the team masters the products and services of the house, its history and its codes,Sales and store management/Operations: - Acquire and develop a customer portfolio through CRM activities,
- Ensure optimization of commercial opportunities through perfect mastery of operational processes, a strategic vision of the business, quality service, respect for internal procedures and maintaining Brand standards,
- Be responsible for the smooth running of daily operations (product presentation, logístical coordination and supplies),
- Guarantee excellence of service within the Boutique and the treatment of VIP customers,




- In-depth knowledge of back office functions and in-store analytics (CRM, customer acquisition, profit and loss statement, store activities, inventory control, reports, VM rules, etc.), **Profile**:
Bac+2 education, supplemented by successful experience of at least 5 years in sales, ideally in luxury, Operational excellence, relational skills, team spirit, curiosity, listening, agility, constructive spirit & strategic vision, You speak Italian /English fluently, mastery of a third language is a real asset. **_MOYNAT _**
**MAISON**: - Amongst all the wondrous characteristics of the Parisian leather goods Maison founded in Paris in 1849 lies this one extraordinary fact: its name belongs to Pauline Moynat, the first and only woman to bring feminine flair to the male-dominated metier of luxury trunk-making.
Historically, the Maison’s renaissance began parallel to the industrial boom with the invention of stylish travel trunks that redefined the art of traveling. From its 1873 English Trunk to the archetypal 1902 Limousine Trunk, which was customizable to cars’ bodies, Moynat’s close link to automobiles was only matched by the inspiration it drew from Belle Époque Paris and the creative world around it.
Two centuries later, Moynat continues its pioneering spirit. Through the mastery of traditional haute maroquinerie and innovative techniques, modern pieces are finished with exacting detail and uncompromising savoir-faire. Within this history lies a freedom of individuality to every Moynat creation.

📌 Milan - Store Manager (M/F) (Milano)
🏢 Moynat
📍 Milano