**Position**:
Moynat, a trunk-maker of excellence since 1849, is a Parisian Maison characterized by unique creativity and craftsmanship. Renowned for its constant technological innovations, the high quality of its travel products, and its sense of customer service, Maison Moynat is currently seeking a Client Advisor. As a Client Advisor for Moynat, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients and embody our Maison and our savoir-faire. **Job responsibilities**:
**Customer engagement**: - Welcome local and international customers to the boutique,
- Provide personalized service by understanding each customer's desires and preferences,
- Build and maintain strong relationships with customers, fostering long-term loyalty, **Presentation of collections**: - Present the collections with passion, sharing the history of the Maison,
- Guide customers through the product range, highlighting the distinctive features of each product,
- Participate in display management to ensure a visually attractive environment in the boutique, **Results Orientation**: - Introduce additional complementary products targeted to your client,
- Share product knowledge to drive sales and achieve targets, **Brand Ambassador**: - Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines,
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA, **Team player**: - Work closely with various teams, both in the boutique and back-office, to ensure consistency in customer service. **Profile**:
A minimum of 2 years’ experience in sales in a luxury, high fashion environment,
Cheerful, motivated, passionate for fashion and sales,
A fluent level in Italian and English is essential and additional languages are an advantage, **_MOYNAT _**
**MAISON**: - Amongst all the wondrous characteristics of the Parisian leather goods Maison founded in Paris in 1849 lies this one extraordinary fact: its name belongs to Pauline Moynat, the first and only woman to bring feminine flair to the male-dominated metier of luxury trunk-making.
Historically, the Maison’s renaissance began parallel to the industrial boom with the invention of stylish travel trunks that redefined the art of traveling. From its 1873 English Trunk to the archetypal 1902 Limousine Trunk, which was customizable to cars’ bodies, Moynat’s close link to automobiles was only matched by the inspiration it drew from Belle Époque Paris and the creative world around it.
Two centuries later, Moynat continues its pioneering spirit. Through the mastery of traditional haute maroquinerie and innovative techniques, modern pieces are finished with exacting detail and uncompromising savoir-faire. Within this history lies a freedom of individuality to every Moynat creation.
📌 Milan - Client Advisor (M/F) (Milano)
🏢 Moynat
📍 Milano