Job Description

THE POSITION:

Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical, biopharmaceutical, medical device, and digital therapeutic products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers.

An important aspect of medical information is developing, managing, and providing impactful medical response documents. This position is responsible for medical content development-related client engagements.

This role requires medical information and medical content experience and knowledge, including excellent communication skills (both verbal and written),

The role is home office based, (full-time position), and the eligible candidates must hold a valid work permit in the European Union, or the UK.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

- Plays an essential role supporting Global Medical Information / Medical Content Development Team on content development-related engagements for clients who require medical content development and management services.
- Writes and creates medical and scientific content related to Medical Affairs, Medical Information and Medical Communications including, but not limited to, Scientific Response Documents (SRD), Frequently Asked Question (FAQ) documents, Slide Sets, Abstracts, Posters, Education and Training materials, and others for potential clients.
- Drives the client document development process from gathering materials and developing scientifically rigorous content to facilitating document review and discussions at medical, legal, regulatory (MLR) review meetings.
- Works with EVERSANA and/or client-provided document management technology platforms (i.e., Veeva PromoMats / MedComms, etc.)



as content owner when appropriate, uploading documents, providing reference anchoring and annotations as required.
- May be called up to perform scientific data fact checking for documents in support of medical reviewers participating in MLR teams.
- Collaborates with Global Medical Information / Medical Content Development Team and contributes to discussions on strategy, tactical execution and communication approaches for assigned projects.
- Provides direction and works closely with other medical writers and medical content development team to deliver on client projects efficiently and effectively.
- Participates in key client meetings as assigned.
- Supports creating/updating the SOPs, checklists, templates, style guides, and guidance documents as necessary.
- Stays knowledgeable of industry best practices and supports leadership team in evaluating and implementing new technologies and procedures to improve operational efficiency and quality of materials developed.
- Works collaboratively with other medical writers and creative teams across EVERSANA.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.

EXPECTIONS OF THE JOB:

- Responsible to deliver CLIENT DELIGHT
- Responsible to work collaboratively with EVERSANA medical information and medical affairs team and take direction and feedback from management and clients
- Responsible to ensure management and compliance with industry standards and codes of practice
- Able to work independently to develop high-quality, scientifically accurate, strategically aligned, ethical, and compliant medical content
- Responsible to proactively flag and manage any quality issues, and ensure timely corrective and preventive actions
- Travel This position may require business travel and will need to be able to travel up to approximately 10-15%.
- Hours: Able to work tempo pieno and be flexible with work scheduling as required by clients and management.

📌 Medical Content Development Manager / Team Lead (Milano)
🏢 EVERSANA
📍 Milano