Informations générales

Entité de rattachement BALMAIN est une maison de luxe française fondée en 1945 par Pierre Balmain, le visionnaire derrière l'emblématique « Nouveau Style Français ». Sous la direction créative du designer français Antonin Tron, la Maison se distingue pour son élégance contemporaine, tout en s'appuyant sur plus de 80 ans d'héritage. BALMAIN incarne le savoir-faire, la culture et la sensualité, proposant un style rayonnant, précis et audacieux – une réinterprétation parfaite de l'architecture du mouvement imaginée par son fondateur. Les collections de la Maison comprennent le prêt-à-porter féminin et masculin, les accessoires, Balmain Beauty, inspiré de ses fragrances emblématiques du milieu du XXᵉ siècle, ainsi que ses lunettes iconiques, reflétant l'identité unique de la Maison. Référence 2026-883 Métier

Commercial - Stores

Intitulé du poste

Sales Associate - La Rinascente Milan H/F

Contrat

CDI

Temps de travail

Temps complet

Description de la mission

Join our team in our new boutique in La Rinascente Milan!

As a member of our team, you will embody the Balmain Store experience and act as a true ambassador of our brand.

Reporting to the Store Management, your responsibilities will include:

- Welcoming clients and ensuring first-class, personalised customer service throughout their visit;




- Acting as a genuine Brand Ambassador by building client loyalty and confidence, and maximising profitable sales;
- Supporting the Sales Team to ensure smooth and successful transactions with clients;
- Assisting both on and off the sales floor;
- Contributing to visual merchandising guidelines and back-of-house duties such as shipping and inventory control;
- Collecting clients' CRM details to nurture the relationship and build a client book, ensuring personalised follow-up;
- Actively developing product knowledge by staying up to date with fashion trends, taking part in in-store training, and keeping informed on all product lines;
- Supporting stock control and management.

Profil

You have at least 2 years' experience in a similar role within a strong Luxury House. You are familiar with luxury brand service standards and bring an existing client book of potential high-value clients.

You demonstrate regular attendance and punctuality, and the ability to interact professionally with management and colleagues. You have excellent verbal and written communication skills, along with strong organisational, multitasking, and prioritisation abilities.

Fluency in both Italian and English is mandatory.

Localisation du poste

EMEA, Italie, Milan

📌 Sales Associate - La Rinascente Milan H/F (Italia)
🏢 Balmain
📍 Italia