Job Description
FICEP S.p.A., a company operating in the metalworking sector, is looking to strengthen its team and is seeking an:

IT SYSTEM ADMINISTRATOR
Responsibilities
The successful candidate will join the IT team and report directly to the IT System Manager. The main responsibilities will include:

Key Responsibilities
- Providing IT systems helpdesk support to internal users via telephone, email and chat.
- Promptly resolving hardware and software issues on personal computers and devices such as smartphones and tablets.
- Ensuring that support requests are handled efficiently, professionally and with the required level of confidentiality.
- Preparing and updating technical documentation related to NIS2 and ISO 9001 requirements, ensuring compliance with deadlines for the relevant authorities and certification bodies (ACN, certification bodies).
- Managing and maintaining the telephone system infrastructure.
- Monitoring system security logs and alerts (firewalls, antivirus) and managing the necessary follow-up actions.




- Managing both wired and wireless network infrastructures, including local and remote networks.
- Providing technical assistance and system support.
- Preparing, configuring and installing PCs, physical and virtual servers, and related software.
- Contributing to infrastructure maintenance, including planned extraordinary maintenance activities that may occasionally be carried out outside normal working hours, as well as regular routine maintenance.

Requirements
- At least 10 years of experience in a similar role.
- Ability to interact effectively with internal users and IT suppliers.
- Good written and spoken English.
- Ability to adapt quickly and learn and apply company policies and procedures.
- Good knowledge of Microsoft Office 365 and other tools such as Copilot and Teams.
- Ability to work independently, autonomously and as part of a team.

Preferred Skills
- Microsoft Server operating systems 2016 and later, including related produc

📌 IT SYSTEM ADMINISTRATOR (Gazzada Schianno)
🏢 FICEP ME
📍 Gazzada Schianno