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Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Business Title: Senior Manager Technical Sales Specialists EMEA Ion Chromatography & Environmental Food Safety

Reports To: Technical Sales Specialist Senior Director

Group/Division: AIG/ CMD

Job Track: Management

Position Location: Field/Remote

Number of Direct Reports: 10

Position Summary

Provides strong strategic and operational leadership to teams of Technical Sales Specialists (TSS) responsible for the EMEA region for a specific product line to ensure that CMD growth targets are met across all countries and product lines. Ensures that teams operate within regional goal trees in areas of booking/revenue growth, sales process optimization, funnel development and employee development. Adopt and live 4I values.

Leads

Sales specialists ensuring alignment across all business areas within region and wider areas. Works closely and drives business growth with all regional indirect sales managers, CMD Sales Support, CMD Marketing, Regional IES Service Lead to ensure optimal account and business development.

Key responsibilities

Commercial Leadership

Leadership of a Team of Ion Chromatography Technical Sales Specialist across EMEA Region. In addition the role may include the Management of a Team of EFS TSS across EMEA.

Works on strategies to achieve sales goals and metrics, in collaboration with the Business Unit, Country Managers and Leadership Team. Hold Team accountable for the success of their sales funnel and forecast in collaboration with the country leads and their sales teams.

Achieve above AOP growth for the relevant product lines in line with regional requirements.





Provide strong strategic and operational leadership to TSS including PPI project management and action plans to achieve goal tree plans and to building and maintain core business processes and procedures, designed to increase customer satisfaction.

Establishes and controls expense budgets for team and works closely with finance/commercial partners to supervise these

Assist in Recruit, train, review, development of sales teams to meet market demands.

Collaborate with all Thermo Fisher teams and drive process improvement initiatives with all relevant functions related to indirect sales optimization.

Actively adopt the corporate talent management processes for your teams, driving performance and engagement through the company tools & processes

Responsible to develop, maintain and communicate competitive knowledge. Provide driven training and support the indirect sales managers in driven commercial opportunities

Selling Agility

Applies all sales key performance indicators to drive specific initiatives through Managers and to support feedback and/or recommendations to business partners

Analyses team territory and prioritizes team activities to drive maximum results

Hold Team accountable for pipelines to ensure accuracy, timeliness and provide strong business signal

Describes and instructs sales processes for successful sales strategy execution

Drives standard processes on opportunities management amongst the team to produce desired behaviors

Provides improvement suggestions to sales operations to minimize use of off-line reporting tools

Assesses the team's understanding of the competitive landscape and brings in vital resource to close competitive intelligence needs

Aware of competitor eco systems in assigned territory and uses as a potential talent pool

Coaches team to understand the product portfolio and how this relates to key application areas

Ensures balanced selling across full portfolio and identifies any potential training gaps within team

Know the customer

Role models balancing customer needs and expectations

Creates a responsive team that adapts to customer needs and act quickly to resolve customer issues





Actively coaches teams on how to interact and succeed with customers and how to turn a negative experience into future opportunities

Self-Leadership

Develop and facilitates an environment in which colleagues leverage long term relationships and partnership to achieve business objectives

Champions and recognizes effective communication across global teams across Thermo Fisher

Sets SMART goals to translate strategies into thorough operating plans

Challenges the team to bring new point of view forward to overcome difficulties to achieve business objectives

Minimum Requirements/Qualifications

Bachelor’s degree in Science

Dynamic commercial business experience required

Strong people leadership track record, to include leading within a matrixed environment with the ability to inspire, influence and lead others

Strong mentoring and developing skills

Demonstrated commitment to the customer

Ability to build and maintain processes and procedures

Excellent written and oral communication

Familiarity with commercial sales and marketing tools to collect and understand the market preferred

Ability to generate and maintain information to provide feedback on performance

Experience to plan & prioritize multiple tasks and projects.

Reflector style – able to learn from mistakes and always wants to achieve best possible performance

Benefits

We offer competitive remuneration, annual incentive plan premio, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! xkiyazw Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

📌 Senior Manager EMEA, Ion Chromatography & Environmental Food Safety (Milano)
🏢 Thermo Fisher Scientific
📍 Milano