Manage existing accounts, ensuring customer success and perceived value of AVEVA software set
Onboarding: establish relationships and educate customers on AVEVA resources and services
Deployment: define architecture and manage Services budget
Adoption: understand customer’s business, define Success Plan, and drive adoption for strategic AVEVA software
Expansion: identify new business opportunities and team up with Sales to generate revenue
Requirements
5+ years’ experience in similar roles
Strong verbal and written communication skills
Strong presentation skills on AVEVA core technologies or similar products
Ability to work well with cross-function and geographically distributed teams
Strong multi-tasking ability with a keen sense of prioritization
Strong relationship management and organizational skills
Experience with project and program management methodology and techniques
'Out-of-the-box' thinking for customer solutions
Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday
Language requirement(s): Italian/French/Spanish, English
Core Competencies
Demonstrates expertise in

📌 Customer Success Manager – Southern Europe (Gallarate)
🏢 Jobtailor
📍 Gallarate