Aman Rosa Alpina seeks a Guest Service Manager to lead the Guest Services team under the Director of Rooms. You will supervise Front Office operations in their absence and ensure the highest level of guest satisfaction, aligning with Aman’s brand standards and policies.
You will oversee pre-arrival planning, guest preferences, and personalized services, while mentoring staff, resolving issues, and driving continuous improvement across all guest touchpoints.
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📌 Luxury Guest Experience Manager (Badia)
🏢 Aman
📍 Badia
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