*Please note that these positions are based in Sofia, Bulgaria.

Relocation assistance is available only for candidates who already possess the required work permit for non-EU citizens, allowing them to live and work in Bulgaria.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria

As a Digital Trust and Safety Specialist with Albanian and English, you will:
Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:

High attention to detail
Comfortable processing sensitive information
Strong ability to defend decisions and provide context with logical reasoning




Ability to identify patterns in behavior to enhance decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work
Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required qualifications:

Fluent in Albanian
B2 or higher English language skill

In return, we will give you:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Relocation Premio: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Plane Ticket from your location to Sofia
€ 300 Voucher Vacation - Beach, Spa resort or mountains

📌 Digital Trust and Safety Specialist with Albanian and English (Italia)
🏢 TELUS Digital
📍 Italia