Role Alignment
Geography: Global

Job Description/Responsibilities:
- Serve as the technical success point of contact for Arrow ECS partners and selected end customers.
- Build trusted relationships with partner technical leaders, architects, and delivery teams.
- Drive solution adoption and usage aligned to assigned business unit or geography.
- Develop and execute technical adoption plans to accelerate customer time-to-value.
- Identify and proactively resolve technical blockers and risks.
- Support partner enablement initiatives including workshops and technical briefings.
- Collaborate with Citrix ATS, Sales Engineering, and Product teams.

Key Performance Indicators (KPIs)
- Adoption metrics for assigned business unit or geography
- Customer Success Score (CSAT)
- Time-to-value and successful deployment rates
- Partner technical readiness and enablement completion
- Reduction in escalations and support dependency
- Expansion and attach influence
- Required Experience/Skills:
- 7+ years in technical roles such as Solutions Architect, Sales Engineer,



or Technical Consultant
- Hands-on experience with Citrix technologies or adjacent platforms
- Experience working with channel partners or distributors
- Strong presentation and stakeholder communication skills
- Ability to operate effectively in global, matrixed environments
- Optional Experience/Skills:
- additional languages

*Compensation & Benefits:*
This position is mapped to job category: Quadri Base Salary Range: €86,338-€129,508 gross per year (RAL). Variable Components and Benefits: Discretionary annual performance premio up to 42.86% of the gross salary, pension plan, and lunch vouchers (€5.20 per working day). Benefits may vary depending on the nature of employment. Italy-based employees are typically offered access to healthcare, retirement, life insurance and disability benefits, and corporate program offerings among others. Pursuant to Italian Decree-no. 96 of 7th May 2026 implementing the EU Pay Transp

📌 Partner Technical Specialist (Italia)
🏢 Citrix
📍 Italia