Are you passionate about cutting-edge technology? Do you thrive in a dynamic, fast-paced environment? Our client, a leading semiconductor equipment provider dedicated to investing in innovation, is seeking a talented and enthusiastic Customer Support Engineer to join their team in Milan.

As a Customer Support Engineer, you will be responsible for ensuring the successful installation, maintenance, and repair of our client's semiconductor equipment at customer sites. You will have the opportunity to work closely with customers to troubleshoot technical issues, provide on-site training and support, and collaborate with cross-functional teams to ensure customer satisfaction.

Key Responsibilities

- Install, maintain and repair semiconductor equipment at customer sites
- Diagnose and troubleshoot technical issues, ensuring timely and effective resolution
- Provide on-site training and support to customers
- Collaborate with cross-functional teams to ensure customer satisfaction




- Maintain accurate records of service activities, parts usage, and expenses
- Continuously improve service quality and customer satisfaction

Qualifications

- Bachelor's degree in Electrical/Electronics/Mechanical Engineering or related field
- 2+ years of experience in a customer support or field service role
- Experience with semiconductor equipment or similar technology
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Fluency in English and Italian

They offer a market-leading compensation package that includes a competitive salary, comprehensive benefits, and opportunities for career growth and development.

If you are a self-starter who is passionate about technology and delivering exceptional customer service, we want to hear from you. Apply now to join this team as a Customer Support Engineer in Milan!

📌 Customer Support Engineer - Semiconductor Capital Equipment - Milan (Novate) (Novate Milanese)
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