About Us

Spatola is an independent industrial design and engineering practice focused on bridging design, engineering and execution.

We combine technical knowledge, design thinking and structured digital workflows to develop practical solutions for real-world applications.

We are looking for an organized, proactive and commercially minded professional to join Spatola and support the development of its administrative and commercial operations.

The Role

As Administrative & Commercial Assistant, you will work directly with the founder and support the day-to-day commercial, administrative and operational activities of Spatola.

This is a hands-on position for someone who enjoys organization, communication and making things move forward.

You will work with customers, suppliers and internal systems, helping ensure that information is organized, actions are followed up and commercial opportunities are properly managed.

Key Responsibilities

Commercial & Customer Operations

- Manage incoming customer and business inquiries
- Register, organize and qualify new leads
- Maintain customer and lead information in Dolibarr CRM
- Follow up with prospective and existing customers
- Assist with quotations, proposals and commercial documentation
- Coordinate routine communication with customers and suppliers
- Track open requests, actions and deadlines
- Support meeting preparation and follow-up

Administration & Documentation

- Maintain accurate and organized business records
- Prepare and organize administrative documentation
- Maintain structured digital files and records
- Support routine invoicing and administrative activities
- Prepare information and summaries for the founder
- Ensure agreed actions and follow-ups are completed

Process & Quality

- Help maintain clear and consistent internal workflows




- Identify repetitive or inefficient administrative processes
- Suggest practical improvements
- Support the development of standardized procedures and work instructions
- Contribute to continuous-improvement activities
- Support structured documentation and traceability practices

Spatola is developing its management processes in alignment with ISO 9001 principles, with a focus on process-based working, documentation, traceability and continuous improvement.

Requirements

- Excellent written and spoken English
- 1–3 years of relevant professional experience preferred
- Strong organizational and time-management skills
- Excellent attention to detail
- Proactive and reliable working style
- Ability to work independently in a remote environment
- Clear and professional communication
- Comfortable learning and using digital business systems
- Ability to prioritize tasks and follow them through to completion
- Genuine interest in business operations and continuous improvement

Education A Bachelor’s degree in Business Administration, Management, Commerce, Industrial Management or a related field is preferred, but not required.

Equivalent professional experience and demonstrated ability will be considered.

Preferred Qualifications

- Experience with CRM or ERP systems
- Dolibarr experience
- Administrative or commercial experience
- Customer service or sales-support experience
- Experience in engineering,



design or manufacturing
- Familiarity with ISO 9001 or quality-management systems
- Experience with process documentation or SOPs
- Familiarity with digital automation
- Italian language skills
- Spanish language skills

What We Offer

- Fully remote position
- Tempo parziale schedule
- Flexible working environment
- Direct collaboration with the founder
- High degree of responsibility and autonomy
- Opportunity to become an early member of Spatola’s team
- Exposure to engineering, design, commercial operations and business development
- Opportunity to contribute to the development of Spatola’s processes and systems
- Potential progression toward Operations Coordinator and eventually Operations Manager

Location

Remote — Europe preferred

Candidates should be able to work comfortably within European business hours.

Compensation

Competitive compensation based on experience, qualifications and location.

The initial position is expected to be approximately 15–20 hours per week, with the possibility of increasing working hours and responsibilities as Spatola grows.

How We Work

Ownership — Take responsibility rather than waiting for instructions.

Clarity — Communicate clearly and keep information organized.

Initiative — Identify problems and propose solutions.

Reliability — Follow through on commitments.

Continuous Improvement — Look for better ways of working.

Quality — Build consistency, traceability and professionalism into everyday operations.

Apply

If you are organized, proactive, curious and comfortable taking ownership in a fast-moving environment, we would like to hear from you.

- Please submit your CV and LinkedIn profile through the Spatola Careers page.

📌 Commercial Administrative Assistant (Italia)
🏢 SPATOLA
📍 Italia