We currently have an opportunity for a responsible and reliable Front Desk Agent, willing to cover both day and night shifts at our 5-star Roman address J.K. Place, Roma.

Our ideal Front Desk Agent is strongly guest oriented, capable in nature to establish a trusting, familiar but still discreet relationship.

The quality of guest relations must be preminent in the candidate in order to convey that sense of private home and personalized welcome typical of Casa J.K. Place, Roma.

The Role of Front Desk Agent at J.K.Place, Roma

Day shift duties

Reception check-ins and check-outs management

Hotel account issuing, accounting management and cash transactions

Guest relations, knowledge and performance of LQA standard

Concierge, detailed knowledge of the City

Reservations management, arrivals and guests itineraries preparation

Night shift duties

Night coverage is a key role that ensures the 24/7 Hotel operations and combines classic duties with night concierge duties, becoming responsible for security and surveillance of the hotel during the night

Day Accounts closure

Next business day files preparation, t reports printing for Management and Property

Emergencies management

Front Desk Management, night check-ins and check-outs handling





Hotel facilities' proper functioning monitor The ideal Front Desk Agent at J.K.Place, Roma:

Enthusiastic, motivated, respectful with an innate attitude and passion to delight our guests.

Excellent level of English and Italian. Any additional language is a plus

Very passionate and knowledge about hospitality

Charming and outgoing personality with excellent manners and communication and organizational skills

Excellent team-work skills and attitude

Flexible schedules and working hours: willingness to work on weekends and holidays required

Multitasking, service-mindedness, empathy, problem-solving skills

Strong attention to details

Excellent knowledge of hotel PMS operating systems

Mastery of major computer and technology systems

Excellent knowledge of the surrounding area of related resources

Desirable

Tourism or Hospitality degree

International work experiences

- Compulsory courses in accordance with Italian labour legislation

Send your cv to: [email protected] The offer is intended for both sexes in compliance with Legislative Decree 198/2006. Please note that you authorise the processing of your personal data pursuant to Legislative Decree 196/2003 and pursuant to Art. 13 GDPR 679/16 - "European Data Protection Regulation".

📌 Addetto front-desk (Roma)
🏢 J.K.Place, Rome
📍 Roma