Job Description
We are looking for a Junior Customer Finance Specialist to join the Customer Finance Italy team, with an initial focus on ROWA Collections. The role is designed to strengthen operational continuity and resilience across the perimeter, optimizing the management of the ROWA portfolio through strong analytical, organizational, and planning capabilities. Within the GBS‑QTC (Quote to Cash) framework, the objective is to streamline operations, support effective prioritization of activities, and ensure alignment with planning methodologies and the overall operating model across the end‑to‑end revenue cycle, from quote to cash collection. The scope may progressively expand to other BD areas, contributing to Workforce Management (WFM) activities aimed at optimizing resource allocation and operational efficiency, as well as to the evolution of the delivery model with external partners, with a focus on performance monitoring and continuous improvement in both local and cross‑country contexts.
Responsibilities
- Support the management of the ROWA Collections perimeter,



including operational collection activities and negotiations.
- Perform portfolio analyses and contribute to the rationalization of activities and the allocation of time and resources.
- Support portfolio segmentation and the application of structured, data‑driven criteria.
- Contribute to stop‑chasing, write‑off, and escalation decisions in line with policies and governance.
- Support Workforce Management (WFM) routines, also in collaboration with external partners.
- Gradually extend support to other areas within the BD Customer Finance perimeter.
- Interface with cross‑country stakeholders on relevant activities and initiatives.

Education Requirements
Degree in Economics, Finance, Business Administration, or related disciplines (or equivalent experience in Customer Finance / Credit Management).
Technical Skills
Intermediate experience in Customer Finance, Customer Service/Tenders/Pricing, Coll

📌 Credit & Collection Specialist (Italia)
🏢 Becton Dickinson
📍 Italia