Position Overview
Retail Sales Associate (tempo parziale)
Location: Milan
Responsibilities
- Deliver a superior customer service journey reflective of Canadian Warmth.
- Advise customers on needs through expert product knowledge.
- Demonstrate selling behaviors that drive conversion and units per transaction (UPT) by actively introducing new, underperforming, and strategic categories.
- Create and foster lasting client relationships and customer loyalty through consistent engagement around upcoming product launches and brand events.
- Engage and inspire assigned clients by facilitating personal shopping appointments.
- Achieve or exceed personal sales goals and other key performance targets that drive store results.
- Contribute to a positive and productive store environment through teamwork and collaboration.
- Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies.
- Actively seek feedback to improve performance and foster growth.
- Consistently demonstrate company values and behaviors in all interactions.
- Execute all operating standards with excellence.
- Accurately and efficiently use register systems and store tools in compliance with Canada Goose standards.
- Support the upkeep of overall physical store maintenance and cleanliness.
Qualifications
- Minimum of 2 years retail experience, preferably in a customer‑focused environment.
- Proven track record of successful sales experience.
- Previous experience working with luxury lifestyle brands in high‑volume traffic locations.
- Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday).
- Time management and multi‑tasking skills.
- Ability to work efficiently in a fast‑paced and team‑oriented environment.
- Adaptable to the elements that may impact the overall customer experience.
- Excellent communication and interpersonal skills.
- Self‑motivated, able to work independently and know when to seek guidance.
- Basi
📌 Retail Sales Associate (Italia)
🏢 Canada Goose
📍 Italia
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