Experteer Overview In this role you will oversee complex order processing to ensure policy compliance and operational excellence. You will collaborate with cross-functional teams to resolve issues, drive process improvements, and enhance productivity and customer satisfaction. You will mentor junior associates, document processes, and analyze data to identify improvements. This position offers the opportunity to shape order management practices in a multinational, SAP‐driven environment while contributing to exceptional service and efficiency.



Retribuzione / Benefits Oversee complex order processing tasks and ensure policy compliance Resolve high-level operational and administrative problems Lead process‐improvement initiatives to boost efficiency Provide advanced troubleshooting for technical order issues Train and mentor junior associates Develop and maintain detailed process documentation Analyze operational data to drive improvements Coordinate with other departments to streamline processes Assist in developing and implementing best practices Act as a resource for resolving challenging customer issues Responsabilità Leadership and mentoring experience Strong problem‐solving abilities for complex operational issues Proven track record in process improvement Advanced troubleshooting expertise for technical issues Data‐driven decision‐making capability Attention to detailed documentation of processes Interdepartmental collaboration skills Customer satisfaction focus Experience in multinational environments (preferred) SAP proficiency Project management knowledge Microsoft Excel proficiency #J-18808-Ljbffr

📌 Customer operations back office expert (Italia)
🏢 Experteer Italy
📍 Italia