Experteer Overview In this role you help customers maximize value from their Workday investment by delivering targeted guidance, demos, and configuration support. You act as a trusted Workday advisor, solving business problems through practical coaching and showcases. You collaborate with cross-functional teams to drive adoption and translate complex concepts into clear customer outcomes. This position combines hands‐on learning with customer-facing leadership, in a fast‐paced, supportive culture. Retribuzione / Benefits Research customer questions to understand Workday concepts Deliver small‐scope consulting with configuration guidance and demonstrations Troubleshoot product configuration to meet business requirements Clearly communicate responses and value to customers Create and deliver customer presentations on Workday features (Accelerator Webinars) Provide one‐on‐one guidance to accelerate feature adoption (Feature Accelerator) Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews) Maintain product expertise and Workday Certification(s)
Stay current with industry practices and engage customers on those topics Contribute to new programs that drive customer feature adoption Office Hours engagements and configuration/business requirements reviews Deliver one‐on‐one customer configuration designs and deployments Travel up to 20% Responsabilità 5 years of IT implementation experience 5 years of experience with Compensation or Benefits systems (e.g., People Soft, SAP, Oracle, JD Edwards) 3+ years of software consulting experience Workday Certification, or ability to certify in HCM, Compensation, or Advanced Compensation Ability to grasp Workday concepts as features are released Ability to distill complex concepts into understandable presentations Multitasking across engagements and deliverables Strong critical thinking and decision‐making facilitation Excellent verbal and written communication Bachelor's degree or relevant work
📌 Sr functional consultant (Italia)
🏢 Experteer Italy
📍 Italia
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