**POSITION TO BE COVERED** Back Office Commerciale **AREA** Operations **PLACE OF WORK** Cadoneghe PD **REQUIREMENTS** **Training**:
/ **Skills**: - Good knowledge of written and spoken English and a third language such as German or French;
**Experiences**:
/ **MAIN ACTIVITIES**
- Ensure accurate and timely issuing of the various documents related to the Back Office process;
- Develop and update the working procedures and guidelines related to the Back Office process;
- Schedule tasks and activities to meet Customer Service KPI’s;
- Manage calls entering the system;
- Cooperate with the Finance department to resolve invoice and payment issues;
- Work closely with the Shipping department to ensure that every order is delivered on time (prepare loading plans and shipping documents);
- Accurately maintain customer data base, main registries and archives of sales contracts;
- Handle customer complaints and issue tickets related to goods returns (RMA);
- Provide customer with inventory availability.



**WHAT UNOX OFFERS**
- On-Boarding: UNOX offers you a training program based on our values and needs. Coaching: Each person at UNOX has the chance to participate to a one-to-one coaching program to boost personal and professional growth. It is provided by professional coaches to develop and improve your soft-skills. Long-term perspectives and the possibility of professional development The opportunity to prove your skills and have an excellent career in an international organisation The chance to be part of a dynamic, extremely technological and always at the forefront environment We are a Great Place to Work® certified company as we are highly committed and motivated people, we build relationships based on trust and we are proud of the company and the work environment in which we work. Contratto di lavoro: Tempo completo Orario: - Dal lunedì al venerdì

📌 Back Office Commerciale (Padova)
🏢 Unox
📍 Padova