Oxford Nanopore Technologies aims to bring the widest benefits to society by
enabling the analysis of anything, by anyone, anywhere. We have developed a new
generation of nanopore-based sensing technology for faster, information-rich,
accessible, and affordable molecular analysis.

Our first application is DNA/RNA sequencing, and we are developing technology
for the analysis of other molecules, including proteins. Our tools help
characterize the biology of humans, diseases (like cancer), plants, animals,
bacteria, viruses, and whole environments. We are a UK-headquartered company
with a thriving culture of ambition and strong innovation goals, operating
globally with customers in more than 125 countries.

We are looking for a highly driven and motivated individual to join the
Technical Support team as a Field Service Engineer (FSE) across Southern EMEAI.
This role will suit someone with a strong commitment to customer service and
satisfaction. In addition, someone who is a detail-oriented and enjoys taking
ownership of their work, often managing multiple activities, but also




contributes to a small-team environment.

The Details…

Reporting to the Director, Service & Support EMEAI, this exciting role involves
close collaboration with cross-functional teams (Sales, FAS, Customer Service,
Product Management, and Logistics) to provide high-quality and technical
expertise for Oxford Nanopore Technologies hardware and software products. This
role involves traveling to and supporting our customers with on-site
installation, maintenance and troubleshooting services to maximize the
utilisation of our devices. The successful candidate will support a variety of
customer types (Research, BioPharma, Clinical, etc.) in the defined territory,
ensuring a continuous flow of device utilization. Periodic travel outside of the
defined territory to support customers, as well as travel to Oxford Nanopore
Headquarters (HQ) and Satellite Offices is expected.

Responsibilities include:

* I

📌 Field Service Engineer EMEAI South (Milano)
🏢 Oxford Nanopore Technologies
📍 Milano