21 ago
|
Marriott International
|
Roma
21 ago
Marriott International
Roma
**Additional Information**
**Job Number**25102748
**Job Category**Sales & Marketing
**Location**The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy, 185
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management At the St. Regis Rome, we are looking for a Event Sales Coordinator, to join our Event team. *** The Groups and Event Sales Coordinator plays a vital role in supporting the Groups and Events Sales team by performing a variety of administrative and coordination tasks. This includes managing documentation throughout the sales process (e.g., proposals, contracts, banquet event orders), handling rooming lists and assignments, and assisting the Operations team with the successful planning and execution of group events. **Key Responsibilities** **Sales & Event Coordination**
- Manage the group and event sales process from initial inquiry to contract execution and deposit collection.
- Qualify and process incoming Requests for Proposal (RFPs) received via various group sales platforms (e.g., OneSource, MI Leads, Cvent, HPN), ensuring timely and accurate updates per company standards.
- Monitor room and meeting space availability, manage group blocks, and oversee timely client follow-ups.
- Prepare and execute contracts, including necessary legal documents, addendums, commission agreements, and credit approval forms.
- Coordinate site inspections and liaise with clients to ensure a seamless event planning experience.
- Manage invoicing and deposit schedules, including the preparation of pro forma and electronic invoices. **Data & Systems Management**
- Accurately input and maintain all group and event data in systems such as Opera Sales & Catering (S&C;), OneSource, and Marsha.
- Create rate programs, rate codes,
and market codes in system configurations as needed.
- Generate reports upon request and ensure all databases are kept up-to-date, accurate, and efficiently organized. **Revenue Management Support**
- In collaboration with the Revenue Manager, evaluate group and event opportunities using Marriott’s internal systems.
- Ensure appropriate pricing strategies are applied to RFPs in accordance with current revenue management directives.
- Support upselling efforts during the planning and coordination process. **Policy Adherence & Professional Standards**
- Maintain confidentiality of proprietary company and guest information.
- Adhere to all corporate policies and procedures, including those related to grooming, appearance, and security.
- Execute other responsibilities as assigned by supervisors in a timely and professional manner. **Guest Relations**
- Anticipate and promptly address guest needs with professionalism and courtesy.
- Actively listen and respond to guest concerns and requests, utilizing brand standards to enhance guest satisfaction.
- Provide a warm welcome and fond farewell to all guests, demonstrating appreciation and hospitality. **Communication & Collaboration**
- Communicate effectively with guests, colleagues, and stakeholders using clear, professional language.
- Answer telephones with appropriate etiquette, ensuring calls are handled efficiently and courteously.
- Prepare and review business correspondence and reports with accuracy and professionalism.
- Foster a cooperative work environment, promoting teamwork and mutual respect across departments.
- In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunità, ad accogliere tutti e a favorire l'accesso alle opportunità. Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra più grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti. Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilità, lo status di veterano o altre basi protette dalla legge._ Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. **Scegli** un atmosfera dove puoi svolgere al meglio il tuo lavoro, **iniziare** il tuo percorso verso i tuoi obiettivi, **entrare a far parte** di un fantastico team globale e **diventare** la versione migl
📌 Event Sales Coordinator (Roma)
🏢 Marriott International
📍 Roma