**_HEAD WAITER_**
- An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It’s a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it’s an unforgettable resort in Sicily where our team delivers an outstanding level of service._ **Main purpose**:
The Head Waiter is responsible for supervising Restaurants operations and ensuring the best Guests' experience is provided through a flawless and personalised service. **Reports to**: Maitre. **Main duties & responsibilities**: - Provide an excellent and tailor made culinary experience to our Guests according to our service standards and procedures. - Supervise daily restaurants operations and oversee service staff. - Coordinate and support the work of Chef de Rang and Commis de Rang. - Anticipate Guests needs and handle Guests comments and complaints when needed. - Create and maintain a professional relationship with Guests. - Ensure that service procedures and quality standards are consistently applied. - Monitor table settings, cleanliness, and overall dining room presentation. - Assist with opening and closing procedures of the restaurants. - Comply with H&S; national rules and company instructions. **We offer**: - Seasonal**contract according to C.C.N.L. Settore Turismo. - Learning & development activities and career opportunities. - Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months.



You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Robusto". - Staff celebrations. **Competencies required**: - **Managing Team Performance**:Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.
- **Personal Effectiveness**:Adapts interpersonal style and skills so that high quality results are achieved. Modifies behavior to accommodate for certain individuals, situations and different tasks.
- **Personal and team development**:Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
- **Business awareness**:Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
- **Service excellence**:Delivers service standards, which consistently exceed guest expectations.
- **Technically skilled**:Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs. **Other requirements**: - Professional experience at an international level, preferably in a Restaurant, in the same role;
- English knowledge at Intermediate/Advanced level;
- Professional knowledge of Italian cuisine and Italian & International wines;
- Valid HACCP certification;
- Knowledge of F&B; management software;
- Passion for service and ambition to grow professionally;
- Flexibility;
- Attention to detail. **Workplace**: Verdura Resort, S.S. 115, km 131, 92019 Sciacca (AG)

📌 Head Waiter (Sciacca)
🏢 Rocco Forte Hotels - Italy
📍 Sciacca