This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. È essenziale assicurarsi di soddisfare i requisiti per questo ruolo; la preghiamo di leggere attentamente quanto segue. We are looking for a motivated and detail-oriented professional to join our Direct Protection Business team in a key role combining underwriting responsibilities and operational support . The role sits at the heart of the end-to-end management of the protection portfolio (mainly Term Life/TCM and protection products ) and requires close interaction with internal teams, external providers and partners. KEY RESPONSIBILITIES Support underwriting activities for protection products (Term Life / TCM) Manage claim support activities (overseeing the end-to-end management of claims, from notification to settlement) Provide operation support to Direct business channel, acting as key contact for external service providers (customer care, operational outsourcers)



and monitoring service quality (KPIs, SLAs, call quality, ticket handling) Support customer care and backoffice operations Provide second-level support to the contact center, handling escalated client queries and complex cases KEY REQUIREMENTS/SKILLS/EXPERIENCE Bachelor's degree in Business Administration, Economics, Marketing, or a related field. Master's degree would be a plus 2-5 years of experience in life insurance, preferably in underwriting (medical and non-medical), or operations with exposure to underwriting/claims Experience with protection products (Term Life / TCM) would be a plus Familiarity with insurance regulations (GDPR, AML) would be a plus Generative AI knowledge would be a plus Strong analytical skills and ability to manage operational data/reporting Strong attention to detail and accuracy Problem-solving mindset and proactive attitude Ability to manage multiple priorities in a dynamic envir

📌 Underwriting & Operations Specialist (Italia)
🏢 Azienda riservata
📍 Italia