Technical Account Specialist

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Position: Sales Technician

Function: International Technical Solutions

Job Location: Trieste

Join the INNOVA team in a young, stimulating and dynamic technological environment that offers high-quality hardware and software solutions in the field of intelligence and cybersecurity.

Why work in INNOVA...

Because the people who work here are creative and passionate

Because innovation and advanced technologies are part of our DNA

Because we recognize and reward merit

Main Responsibilities

Provide information and training to clients on products and their usage, ensuring timely and accurate responses to customer inquiries.

Plan and organize training courses dedicated to customers.

Collect information on client needs and feedback regarding products.

Provide support in resolving technical issues related to products.

Plan and continuously manage product updates (software, firmware,



and infrastructure components).

Technical Skills and Soft Skills

Basic knowledge of electronics and telecommunications.

Basic knowledge of computer networking.

Basic knowledge of Linux operating systems, Windows operating systems, and virtualization technologies (VMware, Hyper-V, etc.).

Basic knowledge of SQL relational database queries.

Ability to work in a team.

Strong communication and interpersonal skills.

Initiative and problem-solving attitude.

Autonomy in problem-solving, even under stress/emergency conditions.

Discretion and confidentiality in client relations.

Willingness to travel abroad.

Education

Degree in Computer Engineering, Electronics Engineering, or a technical diploma in Computer Science or Electronics.

Excellent knowledge of the English language (written and spoken). xbvzest

Knowledge of a second foreign language is preferred (French, German, Spanish).

Prerequisites and/or Expe

📌 Technical Account Specialist (Trieste)
🏢 Innova
📍 Trieste