Job Description What will you do... • You are the first face our guests will meet and you will have to make them feel special and welcomed, in the Hox way.
• You will take care of guest arrivals and departures, ensuring that all invoices are correct and without surprises.
• You will work with all our teams to always maintain a good workflow and support the Front Office Manager in managing any overbooking.
• You will ensure data accuracy across all systems and provide the necessary daily reports to all departments, following our standard operating procedures.
• You will answer calls, handle inquiries, suggest the best shows to see and new pop-up restaurants to try in the area.
You are the one-stop shop for our guests!
• You will proudly promote the hotel's services, seeking opportunities to enhance guests' stays through up-selling.
Qualifications What are we looking for...
Previous experience in the hospitality industry is a plus!
You have a lot of experience in successfully handling different types of requests.
Personality: You're looking for a place where you can be yourself; we don't want clones in suits here.
Passion for hospitality, whether it's a drink, a meal,



an event, or a bed for the night.
You care about making a positive impact on the people you interact with, leaving them with a special memory.
You are not a haughty person.
Let's leave the ego at the door and roll up our sleeves to do things.
You feel like doing things differently and trying (almost) everything at least once.
You want to be part of a team that works hard, supports each other, and has fun along the way.
Additional Information The opportunity to bring an exciting new hospitality concept to Rome (and Italy) and have a real impact on its success.
Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands.
Great discounts across the entire Ennismore family.
A competitive package and plenty of opportunity for development.

📌 Receptionist (Lazio)
🏢 The Hoxton
📍 Lazio