Application Engineer (Lazio)

Application Engineer (Lazio)

20 ago
|
Markforged
|
Lazio

20 ago

Markforged

Lazio

ppMarkforged (NYSE: MKFG) is leading the digital transformation of manufacturing by revolutionizing how engineers and manufacturers create and innovate.
Our unique platform combines software, advanced materials (including cutting?edge metal and composite technologies), and industrial 3D printers to deliver strong, functional parts for various industries.
We empower customers to overcome supply chain complexities, reduce costs, and accelerate innovation by producing high?performance tools, fixtures, prototypes, and end?use parts in?house.
/p h3What will you own /h3 ul liDevelop knowledge and competence of a diverse range of technologies and become a subject matter expert (SME) on one or more specific Markforged product(s) /li liLead the implementation in the field of Markforged technology, to ensure efficient and smooth operation of the machines / platform which meets the customer expectations /li liAttend prospect meetings with the Sales team to identify opportunities for the customer, exceeding their expectations and influencing the sales process /li liListen, understand and evaluate the customers' needs to be able to identify appropriate and effective solutions which enhance their experience of the Markforged technology, resulting in increased sales /li liExecute benchmarking and technical analysis to support and increase the value?add benefit of Markforged technology for our customers /li liRepresent the voice of the customer by encouraging technical feedback which can be reported to Head Office, to enhance the Markforged offering /li liSupport customer?facing demonstrations and presentations and technical demand generation content (blog posts, webinars, whitepapers) /li liDeliver and coach Technical Training to our customers and VARs in the effective use of Markforged technologies /li liIdentify and contribute to the marketing activities of the team,



including creation of customer success stories which will drive business growth /li liSupport peers in attending Markforged and VAR events to generate new leads, create pipeline and promote the positive engagement of Markforged's Additive Manufacturing platform as a solution /li liUsing your technical expertise to create and improve technical documentation and training material /li liProvide feedback and support on complex customer cases, driving to successful conclusion /li liAny other duties as reasonably required /li /ul h3What you have /h3 ul liProven experience with customer support, being able to demonstrate your technical knowledge in handling complex problems and providing solutions for the customer, preferably with Industrial solutions using 3D?printing technology, hardware, software or with industrial / capital expense equipment /li liSelf?motivated attitude with the ability to multitask and thrive in an aggressive timeline?driven environment fostering your drive and determination to meet and exceed customer needs /li liProven ability to enhance customer relationships to the benefit of the organisation /li liWith the ability to work collaboratively but also independently you will strive to be the best at what you do /li liOrganisational competencies and project management skills to effectively benchmark using your technical expertise to analyse,



support and increase the value?add vantaggi of Markforged technology for our customers /li liYour communication skills will allow you to foster quick and successful relationships with both internal and external customers which stand the test of time /li liDemonstrated ability to present to technical knowledge to internal and external stakeholders /li liExperience with Additive Manufacturing is beneficial /li liKnowledge of general manufacturing processes and techniques is advantageous /li liExperience with major CAD software such as Fusion 360, Solidworks, NX is a bonus /li liWillingness to travel (majorly domestic and occasionally international, up to 60%) /li liBachelor of Science, Engineering, business or equivalent experience /li liFamiliarity with e-learning and LMS platforms /li liFluency in Salesforce CRM use and reporting /li liExperience of working with international teams is an advantage /li liLanguage competency: Business proficiency in English, one or more European languages such as Italian, German, French, Spanish is of benefit /li /ul h3Salary Range /h3 pThe pay range for this role is expected to be between 40,***********,294 EUR (annually).
/p pOther compensation may include a commission, a comprehensive benefits package and other social benefits.
Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed and the applicant's skill set.
The base pay is just one component of the total compensation package for employees.
/p h3Why Markforged?
/h3 pWe are reinventing manufacturing so that engineers can build anything they imagine.
/p pWe are one team that wins together!
/p pYou will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best?in?class products.
/p pMarkforged is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability.
/p /p #J-*****-Ljbffr

📌 Application Engineer (Lazio)
🏢 Markforged
📍 Lazio

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