Palazzo Parigi Hotel & Grand SPA, a 5-star luxury hotel in the heart of Milan, is seeking a Guest Service Agent to join its staff.

Le seguenti informazioni hanno lo scopo di fornire ai potenziali candidati una migliore comprensione dei requisiti per questo ruolo.

The ideal candidate will be responsible for the following activities:

- Managing check-in and check-out processes;
- Assigning rooms to clients;
- Handling cash operations and administrative tasks;
- Collaborating with relevant departments to ensure customer satisfaction;
- Performing tasks in accordance with LQA quality standards.

The ideal candidate should possess the following characteristics:

- At least 2 years of experience in a similar role and context;
- Excellent English language skills; knowledge of a second language is a plus;




- Good knowledge of LQA standards;
- Strong customer orientation;
- Ability to achieve qualitative and quantitative objectives;
- Excellent knowledge of the Opera management system.

The candidate should also have precision, flexibility (including flexibility in working hours), problem-solving skills, and good interpersonal skills. xysqume

We offer:

- An initial fixed-term contract under the Tourism Sector CCNL;
- Internal dining facilities;
- Opportunities for career advancement;
- Exclusive discounts on rates within the Leading Hotels of the World (LHW) circuit.

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📌 GUEST SERVICE AGENT (Milano)
🏢 Palazzo Parigi Hotel & Grand
📍 Milano