ppRetail network is the beating heart of our business. With over 2000 stores around the world, we are close to our customers by inspiring them in their shopping. /p pWe are looking for an experienced bSenior CRM Specialist /b to join our Digital Business Team. /p h3Responsibilities /h3 ul liContribute to the operational management of loyalty programs of each different brand /li liDeliver CRM activities in order to encourage customer retention and loyalty /li liDevelop multi-channel communications including personalized newsletter, SMS and push messages in partnership with the marketing team /li liMonitor CRM and loyalty KPIS /li liManaging customer database quality, integrity and enrichment /li liPartner with the store operations and digital teams to optimize CRM actions /li liTraining for store teams of the CRM projects /li liCRM initiatives and loyalty program of Stefanel and other brands of OVS Group collaborating with the other CRM team members. /li /ul h3Qualifications /h3 ul liUniversity background in Economics, Marketing,



Statistics /li liAt least 3 years of experience with a solid focus on CRM /li liProven experience within the Salesforce ecosystem /li liStrong analytical mindset /li liDigital and innovation-oriented mindset /li liExpertise in CRM and Retail reporting /li liExcellent communication and presentation skills /liliTeam player, able to perform in a fast-paced environment /li liFluency in English (both written and spoken) is essential /li /ul h3Benefits /h3 ul liWellbeing Parenting: Programs dedicated to physical and mental wellbeing and parenting support /li liWellness area with free courses such as yoga, pilates, and functional training /li liLearning Development: Technical-specialist and managerial training programs and opportunities for continuous skill development /li liCompany Cafeteria /li li20% discount on all our brands /li liAccess to exclusive employee perks across the group (travel, electronics, and more) /li liFlexible start times and lavoro da remoto options /li liMedical consultation and 8 additional hours of paid leave annually for medical appointments /li liHealth insurance included once a permanent contract is secured /li /ul /p #J-18808-Ljbffr

📌 Senior CRM Specialist (Roma)
🏢 Pvh Italy
📍 Roma