We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.Life @ToryBurch is Special Because:Our culture is welcoming and inclusive -- everyone is empowered to make a difference.We have the best team in the world and believe in paying competitively and rewarding for high performance.Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.We are invested in your professional growth - you'll have access to free executive coaching on-demand.ResponsibilitiesLeadership PresenceLead by example and model behavior that reflects the company's core valuesAppropriately manage conflict and take ownership for your part in the team dynamicAct as the Transformational Leader of the Floor and motivate the team on achievement of sales plans & personal sales goalsEnsure high level of customer service through extensive product knowledge and product ownershipPartner with the GM and AGM to ensure effective store communications, including but not limited to cascade of key information from corporate partners & execution of value-add team meetingsContribute to a positive atmosphere that is fun, professional, productive and team orientedDeliver The Customer ExperienceLead by example to create an environment that consistently delivers transformational customer experiencesModel a highly productive selling environment by providing consistent training & coaching to sales associatesTake ownership for the customer journey in your boutique - customize it for your customer demographic and develop & maintain productive customer relationshipsDemonstrate a strong use of selling skillsLead the team by example through demonstration of repeat business and maximization of sales through proactive customer outreachMaintain a "One Company" perspective on charge sends, returns, and other such transactions that are critical to a positive customer experienceRepresent the BrandUnderstand and communicate the Tory Burch brand aesthetic, brand philosophy and lifestyle to the associates and the customerEmulate the brand aesthetic by embodying a strong sense of fashion and an enthusiastic attitudeContribute to maintaining all brand and operating standards to support brand consistencyAssist in maintaining store presentation standardsLeverage in-store technology to ensure every customer's experience is transformationalOperational ExcellencePerform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing the registers and securing the facilityAccurately process all POS transactions, capture of employee information, and inventory functions such as transfers, receiving, shipments, repairs and damages to maintain the integrity of the inventoryAdhere to all policies and procedures with a focus on loss prevention and operational excellenceDrive the Business & Deliver ResultsAchievement of personal sales and metric goalsBuild and maintain new and existing client relationshipsMaintains a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volumeManage your people resources to maximize sales, traffic flow, floor coverage and customer engagementManage the sales floor with agility, changing direction & continuously improving based on key indicators and lessons learnedBe aware of and react to the rhythm of your business, not just relying on walk-in traffic but through clienteling , outreach and event opportunitiesHow We Work TogetherAdaptable - We change before we have toEntrepreneurial - We own itCollaborative - There's no "I" in ToryClient & Brand Focused - We put ourselves in Tory's shoesLive the Values - We show up for each otherFunctional Expertise - We're constantly learning and growing#TeamTory ValuesWe show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
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📌 Tory burch department manager (Serravalle Pistoiese)
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📍 Serravalle Pistoiese