Job Category SalesJob Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Mulesoft Client Solution Engineer Based In Italy, Milan or RomeSalesforce is hiring a Client Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team. MuleSoft Account Executives will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, making architectural recommendations and solution sizing exercises. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.This is what you get working for MuleSoft Solution Engineering Italy:Working in a passionate Pre-Sales Solution Engineering team that puts teamwork firstCollaborate with account executives on a daily basis to ensure the technical and commercial winLeaders who really care about your development and successWorking for a company that truly lives its core valuesEquality and SustainabilityWorking for one of the most innovative companies worldwideWhat will you get to do in this role?Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer successConduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposalDeliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playingRespond to Request for Information/Proposal documentsWork hands-on with prospects and customers to deliver both standard and customized solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft's solutions, from demo and proof of concept to design and implementationCollaborate with Product Management, Engineering,



and Product Marketing to continuously improve MuleSoft's products and marketingStay ahead of and immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft's values in relation to themProvide ongoing, post-sales, technical guidance to the client's technical team to drive adoption/utilization of MuleSoft's solutions and digital transformation successYou may be a good fit if you:Are "Salesforce Smart" and value knowledge, Innovation, Integration and adapt to changeHave a desire to "Win As A Team"Are a "Courageous Communicator", who is comfortable giving and receiving constructive feedbackHave strong "Values" of open communications, customer success, innovation, and a respect for the diversity of peopleThese are qualifications you’ll need to be successful:Excellent presentation and composure abilities in front of all levels of technical and non-technical audiencesSkills to establish trust with clients, and the ability to influence key decision makersExperience with EAI, ESB, SOA, API Management, REST, JSON, SOAP, WSDLHands-on Java development experience and ability to code and debug against Java APIs is preferredExperience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferredExperience and ability to build and deliver Proofs of Concept (PoCs) and to respond to functional & technical elements of RFIs/RFPs independentlyA passion for technology and an ability to translate that passion to impact business for our customersExperience with Solution Engineering for Key Account Management preferredAbility to travel as neededDegree in IT / Business Informatics or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the roleLanguages: Italian and EnglishUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.



Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is EUR 70.425 to EUR 94,200 annually. Italy CBA (Contratto collettivo nazionale di lavoro del commercio) (01/04/2015 - ) Quadri In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
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