ppThis job advertisement is addressed to all female and male candidates who meet requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition. /ph3What will you do /h3pWe are looking for an energetic and customer-focused Sales Assistant / Customer Engagement Manager to support our sales activities while building strong, lasting relationships with customers. This hybrid role combines sales support, customer engagement, and account management responsibilities to ensure an exceptional customer experience and drive business growth. The ideal candidate is highly organized, proactive, and passionate about delivering value to customers at every stage of their journey. /pulliSupport the sales team with daily administrative and operational activities /liliPrepare quotations, sales reports, presentations, and customer documentation /liliMaintain and update CRM systems, ensuring accurate customer and sales data /liliCoordinate order processing and track customer requests /liliCollaborate with internal departments to ensure timely delivery and customer satisfaction /liliMonitor sales performance metrics and prepare regular reports /liliBuild and maintain strong relationships with Key customers /liliServe as the primary point of contact for Key customer questions, requests, and issue resolution /liliAttend to networking events with customers /liliPromote a customer-centric culture across the organization. /li /ulh3How will you do it /h3pSupport the sales team with daily administrative and operational activities Prepare quotations, sales reports, presentations, and customer documentation Maintain and update CRM systems, ensuring accurate customer and sales data Coordinate order processing and track customer requests Collaborate with internal departments to ensure timely delivery and customer satisfaction Monitor sales performance metrics and prepare regular reports Build and maintain strong relationships with Key customers Serve as the primary point of contact for Key customer questions, requests,



and issue resolution Attend to networking events with customers Promote a customer-centric culture across the organization. /ph3What we look for /h3ulliBachelor's degree in Business, Marketing, Communications, or a related field preferred /lili2+ years of experience in sales support, customer success, customer engagement, account management, or a related role /liliStrong communication and interpersonal skills /liliAbility to build trust and manage customer relationships effectively /liliExcellent organizational and multitasking abilities /liliProficiency in Microsoft Office and CRM platforms (Salesforce) /liliStrong problem-solving skills and customer-centric mindset /li /ulh3Preferred Skills /h3pPreferred Skills Experience with customer engagement or customer success programs Knowledge of sales processes and pipeline management Analytical skills with the ability to interpret customer feedback and engagement metrics Experience working in a fast-paced, customer-focused environment. /ph3Our benefits /h3pWe offer an exciting and challenging position with great personal freedom and professional responsibility. Joining us, you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities, which will stretch your abilities and channel your talents. We offer: /pulliThe initial basic salary for this position is in the range of €36.300 – €50.000 per year. /liliIn addition to base pay, this role participates in a sales incentive plan which can significantly increase your overall earnings. /liliThe final package will reflect your experience, skills, and qualifications relevant to the role. /liliThe overall compensation package may include additional company benefits, which will be discussed during the selection process. /liliWe are committed to fair, equitable,



and gender-neutral pay practices. /liliThe applicable collective agreement: Contratto Collettivo Nazionale di Lavoro Industria Metalmeccanica e della Installazione di Impianti. /liliFlexible working hours /liliAgile working /liliMeal vouchers of €8 /liliCompany welfare package /liliCareer growth and professional development opportunities. /liliCollaborative and supportive work environment. /liliOpportunity to make a direct impact on customer satisfaction and business success. /li /ulh3Who we are /h3pSensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls, providing unmatched insights into retail inventory, shopper behavior, loss prevention, and liability. Its intelligent digital platform, Sensormatic IQ, integrates advanced technologies such as AI, machine learning, RFID, and EAS to deliver data‑driven, prescriptive outcomes that help retailers improve operations, enhance shopper engagement, and reduce shrink. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. /p /p #J-18808-Ljbffr

📌 Sales Assistant / Customer Engagement Manager (Italia)
🏢 YDU JC Air Cond & Ref Inc.- Dubai
📍 Italia