ppSales and Marketing Manager is responsible for directing Cafe sales and marketing efforts that align with the overall Cafe operating strategy. This individual will also support the Cafe’s Senior Leadership Team in upholding all brand standards, core values, while meeting or exceeding Hard Rock’s business objectives. /p h3Functions /h3 ul liDemonstrate financial comprehension of the Cafe’s budget and PL. /li liExecution and development of marketing initiatives. /li liDevelopment of sales strategies that generate consistent year-over-year entrée count growth. /li liManage marketing expenses in accordance with the Cafe’s budget and forecast models. /li liPartner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards. /li liMarket a multi- product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local). /li liFoster an environment of customer service in which all team members put the guest first in every situation. /li liExecute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. /li liRemain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met. /li liAbility to ideate and execute meetings events that exceed the expectations of all clients. /li liAssist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. /li liClearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. /li liSupport team development and advancement along well-defined career paths. /li liServe as a Learning Coach developing, implementing,



and executing learning developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. /li liPossess a self-motivated approach to their own personal and professional growth. /li /ul pThis job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. /p h3EXPERIENCE, EDUCATION, AND CERTIFICATIONS /h3 ul liExperience with CRM platforms. /li liExpertise in social media platforms. /li liBackground in music industry a plus. /li /ul h3SKILLS /h3 ul liAbility to learn and bring "out of the box" ideas to their team. /li liGenuine enthusiasm and aptitude for sales. /li liExcellent verbal and written communication skills. /li liHigh level of business acumen and common sense. /li liDemonstrates strong problem solving skills through ability to diagnose and implement solutions. /li liMust possess strong communication and listening skills, excellent speaking, reading and writing. /li liComprehend and use technical or professional language, either written or spoken, to communicate complex ideas. /li liAbility to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. /li liMultiple language abilities a plus, fluency in English required. /li /ul h3PHYSICAL DEMANDS /h3 ul liManagers are expected to be able to perform the job functions with reasonable accommodation. /li /ul h3Pre-Employment Process: /h3 pEmployment with Hard Rock International requires the successful completion of the pre-employment process; to include two satisfactory reference checks. /p h3Closing: /h3 pHard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process. /p /p #J-18808-Ljbffr

📌 Sales and Marketing Manager (Roma)
🏢 Hard Rock International
📍 Roma