ppWe are seeking an experienced bIT End User Computing (EUC) Engineer /b with b3–6 years of experience /b to provide onsite and remote IT support within a global IT Operations team. /ph3Key Responsibilities /h3ulliTroubleshoot and resolve hardware/software incidents and service requests within agreed SLAs. /liliSupport bWindows 11 and macOS /b, laptops, desktops, peripherals, printers, scanners and mobile devices. /liliConfigure and deploy devices using bMicrosoft Intune and JAMF /b. /liliSupport bMicrosoft 365, Outlook, OneDrive, VPN, Defender /b and other business applications. /liliProvide support for biOS/Android, Cisco/Polycom telephony and softphones /b. /liliSupport meeting rooms and AV technologies including bCrestron, Logitech, Dolby and Room Wizard /b. /liliManage IT assets, documentation, knowledgebase updates and hardware lifecycle activities. /liliSupport new-joiner setups, employee moves,



equipment returns and vendor hardware repairs. /liliPerform meeting-room health checks, patching, updates and antivirus maintenance. /liliHandle escalations and communicate effectively with technical and non-technical users. /li /ulh3Key Skills Experience /h3ullib3+ years /b in IT/EUC or technical IT support. /liliStrong hands-on troubleshooting across bWindows 11 and macOS /b. /liliExperience with bMicrosoft Intune, JAMF and Jira /b. /liliStrong knowledge of bMicrosoft 365 / Office 365, OneDrive and VPN /b. /liliExperience supporting remote users and managing incidents within SLAs. /liliExcellent problem-solving, communication and documentation skills. /liliDegree in Computer Science or equivalent relevant experience. /li /ul /p #J-18808-Ljbffr

📌 IT EUC Engineer (Concordia Sulla Secchia)
🏢 Response Informatics
📍 Concordia Sulla Secchia