ppbWe are /b an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. /p /brpEmpowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community. /p /brpbYou are /b seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. /p /brh3Life @ToryBurch is Special Because: /h3 /brul /brliOur culture is welcoming and inclusive -- everyone is empowered to make a difference. /li /brliWe have the best team in the world and believe in paying competitively and rewarding for high performance. /li /brliYour overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. /li /brliWe love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales. /li /brliWe are invested in your professional growth - you'll have access to free executive coaching on-demand.



/li /br /ul /brh3Responsibilities /h3 /brh3Leadership Presence /h3 /brul /brliLead by example and model behavior that reflects the company's core values /li /brliAppropriately manage conflict and take ownership for your part in the team dynamic /li /brliAct as the Transformational Leader of the Floor and motivate the team on achievement of sales plans personal sales goals /li /brliEnsure high level of customer service through extensive product knowledge and product ownership /li /brliPartner with the GM and AGM to ensure effective store communications, including but not limited to cascade of key information from corporate partners execution of value-add team meetings /li /brliContribute to a positive atmosphere that is fun, professional, productive and team oriented /li /br /ul /brh3Deliver The Customer Experience /h3 /brul /brliLead by example to create an environment that consistently delivers transformational customer experiences /li /brliModel a highly productive selling environment by providing consistent training coaching to sales associates /li /brliTake ownership for the customer journey in your boutique - customize it for your customer demographic and develop maintain productive customer relationships /li /brliDemonstrate a strong use of selling skills /li /brliLead the team by example through demonstration of repeat business and maximization of sales through proactive customer outreach /li /brliMaintain a "One Company" perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience /li /br /ul /brh3Represent the Brand /h3 /brul /brliUnderstand and communicate the Tory Burch brand aesthetic,



brand philosophy and lifestyle to the associates and the customer /li /brliEmulate the brand aesthetic by embodying a strong sense of fashion and an enthusiastic attitude /li /brliContribute to maintaining all brand and operating standards to support brand consistency /li /brliAssist in maintaining store presentation standards /li /brliLeverage in-store technology to ensure every customer's experience is transformational /li /br /ul /brh3Operational Excellence /h3 /brul /brliPerform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing the registers and securing the facility /li /brliAccurately process all POS transactions, capture of employee information, and inventory functions such as transfers, receiving, shipments, repairs and damages to maintain the integrity of the inventory /li /brliAdhere to all policies and procedures with a focus on loss prevention and operational excellence /li /br /ul /brh3Drive the Business Deliver Results /h3 /brul /brliAchievement of personal sales and metric goals /li /brliBuild and maintain new and existing client relationships /li /brliMaintains a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volume /li /brliManage your people resources to maximize sales, traffic flow, floor coverage and customer engagement /li /brliManage the sales floor with agility, changing direction continuously improving based on key indicators and lessons learned /li /brliBe aware of and react to the rhythm of your business, not just relying on walk-in traffic but through clienteling , outreach and event opportunities /li /br /ul /brh3How We Work Together /h3 /brul /brliAdaptable - We change before we have to /li /brliEntrepreneurial - We own it /li /brliCollaborative - There's no "I" in Tory /li /brliClient Brand Focused - We put ourselves in Tory's shoes /li /brliLive the Values - We show up for each other /li /brliFunctional Expertise - We're constantly learning and growing /li /br /ul /brh3#TeamTory Values /h3 /brpWe show up with honesty kindness, act with integrity compassion, work with passion humility and lead with excellence humor. /p /p #J-18808-Ljbffr

📌 Tory Burch Department Manager (Serravalle)
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📍 Serravalle