ppbStellantis /b is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company's strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company. /ppThe driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work. /ppWith industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders. /ph3Job Overview /h3pThe ICT B2B CRM Loyalty Business Analyst supports the design and evolution of CRM, Loyalty, and Customer Engagement solutions for B2B environments, with a specific focus on dealer, partner, and distribution networks. /ppThe role focuses on bunderstanding the specific needs and operating models of B2B stakeholders, making possible to harmonize CRM experience at dealer side /b when B2B customer must be managed. /ppIt will be required to boptimize and uniform the process among all Stellantis Brands /b, so to bimprove B2B tool adaptation and their efficiency /b. bBuilding a strong B2B well-structured DB /b is one of the main goal of the role. /ph3Responsibilities /h3pThe responsibilities of the ICT B2B Business Analyst include but are not limited to the following: /pulliGather, analyze, and challenge business requirements from B2B stakeholders across Sales, CRM, Loyalty, and Customer Engagement domains.



/liliTranslate requirements into functional specifications and user stories. /liliSupport the design and optimization of B2B CRM processes for dealer, partner, and distribution networks. /liliContribute to the definition and implementation of B2B DB so to support loyalty programs, engagement initiatives, and customer lifecycle management use cases. /liliEnsure business requirements are aligned with CRM, customer data, and engagement platform capabilities. /liliAct as a bridge between business and IT teams. /liliParticipate in testing activities, user acceptance testing, validation, and rollout of B2B CRM and loyalty solutions. /liliContribute to the delivery of loyalty and engagement use cases. /liliMonitor the effectiveness of implemented solutions and support the identification of continuous improvement opportunities. /li /ulh3Qualifications, Skills Experience /h3ulliProven experience (3-5 years) as Business Analyst in CRM / Sales environments. /liliStrong understanding of B2B processes and partner ecosystems. /liliAbility to translate business needs into functional designs. /liliExperience with agile methodologies. /liliStrong communication and stakeholder management skills. /liliFamiliarity with tools such as Salesforce Corporate module. /liliExperience in automotive or dealer networks. /liliFluent in English in Italian (written and spoken). /li /ulh3Offer /h3ulliSalary range: from 39 k € to 43 k €, that will be defined depending on the level of adherence of the candidate to the job requirements /liliCollective Agreement: In accordance with the provisions of the Specific Collective Labour Agreement (CCSL - CNEL code: CO10), and in particular with regard to the classification within the (first / second / third) professional area. /li /ulh3Disclaimer /h3pAt Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. /p /p #J-18808-Ljbffr

📌 ICTB Business Analyst (Torino)
🏢 Stellantis
📍 Torino