Information Technology Support Specialist (Cagliari)

Information Technology Support Specialist (Cagliari)

22 ago
|
AVASO Technology Solutions
|
Cagliari

22 ago

AVASO Technology Solutions

Cagliari

ppbJob Opportunity: Onsite IT Support field Technician at AVASO Technology /b /p pbEmployment Type /b: Dispatch /p pbExperience /b: 2+ years /p pbCompany Overview /b: /p pAVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. /p h3Position Overview /h3 pWe are seeking an experienced bOnsite IT Support field Technician /bto join our team inb Location: Cagliari, Italy. /bThe successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. /p h3Key Responsibilities /h3 ul liProvide bon-site /b and bremote desktop support /b for users, ensuring issues are resolved quickly and efficiently. /li liTroubleshoot and resolve hardware, software, and network-related issues. /li liInstall, configure, and maintain desktop systems, laptops, and peripherals. /li liEnsure the deployment of boperating systems, updates /b, and bsoftware packages /b. /li liWork with the IT team to resolve and escalation issues as needed. /li liPerform routine bsystem audits /b and ensure systems are up-to-date and secure. /li liProvide end-user training and technical documentation where necessary. /li liCollaborate with team members and manage support tickets for various internal stakeholders. /li /ul h3Required Skills Qualifications /h3 ul lib2+ years /b of experience in bDesktop Support /b or similar roles. /li liStrong experience with bWindows OS /b, bMac OS /b, and bLinux /b environments. /li libExperience with Active Directory /b for user management, group policies, and security. /li liProficient with bremote desktop tools /b and troubleshooting techniques.



/li liExperience with bnetworking protocols /b (TCP/IP, DNS, DHCP). /li liStrong knowledge of bMS Office Suite /b and other productivity software. /li liExpertise in hardware diagnostics, repair, and replacements. /li liKnowledge of bsystem imaging /b and software deployment tools (e.g., SCCM, MDT). /li liFamiliar with bITIL /b processes for incident, problem, and change management. /li liStrong communication skills, with the ability to explain technical issues to non-technical users. /li liAbility to work independently, manage priorities, and meet deadlines in a fast-paced environment. /li libFluency in English. /b /li /ul h3Must Have Skills /h3 ul libCertification /b: bCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) /b, or equivalent. /li liExperience with bcloud-based applications /b (e.g., Microsoft 365, Google Workspace). /li liKnowledge of IT security best practices and protocols. /li /ul h3Why AVASO Technology? /h3 ul liJoin a bdynamic and innovative team /b with a global presence. /li liOpportunities for bcareer growth /b and bcontinuous learning /b. /li liCompetitive salary and bbenefits /b package. /li liWork with bcutting-edge technologies /b to shape the future of IT solutions. /li /ul pbAVASO Technology Solutions Equal Employment Opportunity (EEO) Statement /b /p pAVASO Technology Solutions (referred as "Avaso") do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need. /p /p #J-18808-Ljbffr

📌 Information Technology Support Specialist (Cagliari)
🏢 AVASO Technology Solutions
📍 Cagliari

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