Extensive experience in account management, sales, management consulting, or roles with similarly broad scope
- Strong business acumen, as well as communication and negotiation skills
- Proven quantitative analytical capability and project management skills in addition to being customer focused, excellent attention to detail and able to effectively prioritize and multi-task
- Familiarity with Excel and knowledge of databases or CRM tools (e.g. Salesforce) Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Key Account Manager for Italy. We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with leading B2B sales generation working with both large customers. The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT and has a proven track record of meeting and exceeding program goals and revenue targets. Key job responsibilities




- Own strategy and commercial growth for customers
- Drive revenue, adoption, and market segment share for our product with key prioritization and identified trade-offs
- Earn trust of customers (shippers) and recommend product solutions that fit their business needs meeting exceeding targets for customer and/or feature spend adoption
- Measure performance, articulate root-cause analysis, and link to specific improvement areas
- Relay market needs and requirements back to internal Amazon teams
- Analyze current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
- Drive and accelerate spend adoption through advising customers on best practices for using our product
- Assess program risks, anticipate challenges, and provide escalation management when necessary This role will be based in Milan with possible moderate travel (maximum 25%). Milan, MI, ITA
- Demonstrated experience in helping to develop others on your team and scaling best practices
- Entrepreneurial background with proven ability to deal with ambiguity, pivot quickly, adapt to new processes and drive local initiatives

📌 Account Manager (Milano)
🏢 Amazon Italia Transport
📍 Milano