Title: Business, Information Technology and Professional Studies Intern – STUDENT ONLY (Federal Work Study)

Salary Range: $13/hour

Contract Term Length: Not Applicable

Standard Hours: 20 hours per week

Work Location: On-Site / Off-Campus

FLSA Status: Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Boone

Department: Federal Work Study

Total Rewards

Gateway Community & Technical College offers an attractive work environment that supports excellence, innovation, and creativity.

Job Summary

This internship is intended to provide a student with hands-on exposure to IT practices within a library setting. This experience will allow the student to connect academic concepts to real world computer and server operations while developing professional skills

Job Duties:
- Respond to and resolve user-submitted help desk tickets for common issues.
- Help maintain an accurate inventory of all IT assets, including hardware, and software licenses.
- Maintain and update IT documentation and knowledge-based articles.




- Participate in infrastructure maintenance tasks.
- Help in managing user accounts and permissions within the company’s Active Directory or similar directory services

Minimum Qualifications:
- Must be actively working on a degree within the IT field.
- Must be able to work independently.
- Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
- Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
- Excellent verbal and written communication skills.
- Proven ability to manage multiple priorities effectively and meet tight deadlines.
- Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word).

Preferred Qualifications:
- Must be actively working on a degree within the IT field.
- Prefer internship be paid through a work study grant.
- Reliable transportation to travel in between branches required

📌 Business, Information Technology and Professional Studies Intern – STUDENT ONLY (Firenze)
🏢 Kentucky Community and Technical College System
📍 Firenze