22 ago
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Jobgether
|
Roma
Jobgether is seeking a Team Lead, Enterprise Service Desk (FS) based in Italy for a fully remote, night-shift role.
È essenziale assicurarsi di soddisfare i requisiti per questo ruolo; la preghiamo di leggere attentamente quanto segue.
You will lead technical service delivery for an enterprise IT environment, act as a senior escalation point for Tier 1/2, and collaborate with Tier 3 engineers to resolve incidents and requests.You will coach analysts, enforce SLAs, and drive continuous improvement across tickets, documentation, and processes in a structured service delivery setup. xbvzest
J-18808-Ljbffr
Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.
📌 Senior Enterprise Service Desk Lead (Roma)
🏢 Jobgether
📍 Roma