**MAIN RESPONSIBILITIES**
- Be responsible for the cleaning and the tiding up of all SPA areas, especially after guest visits and usage of SPA facilities and services
- Be responsible for the tiding up and the refilling of changing rooms, lockers, showers, juice bar, gym area, back of house
- Assure SPA premises and equipment are kept clean at all times keeping the common areas impeccable
- Ensure that guest experience exceed expectations
- Help to welcome guests upon arrival to the SPA in a courteous and prompt manner
- Escort guests through the SPA areas illustrating them the SPA journey, available supplies for guests and facilities, gym equipment and changing areas
- Ensure a high quality of service to guests and visitors at all times, understanding and anticipating guest needs, exceeding expectations
- Learn to deal with guests’ requests and needs in efficient and effective manner
- Support in recording all treatments details in an accurate way,



including guests preferences and relevant medical information, in order to fully manage SPA treatments bookings **QUALIFICATIONS AND EXPERTISE**
- **Reading, writing and oral proficiency in English and Italian**: - Excellent communication and organization skills
- Working computer skills and knowledge
- Able to work calmly & confidently under pressure **ADDITIONAL INFORMATION** Type of work Full time Contract: Internship Location Milan, Italy Languages English, Italian **Other advantages**: Meals in our Staff canteen; Uniform and laundry service. Applicants must have legal authorization to work in Europe. Contratto di lavoro: Tempo completo, Tirocinio formativo/stage
Durata contratto: 6 mesi Benefit: - Mensa aziendale Istruzione: - Scuola Secondaria di II livello (Superiori) (Preferenziale) Lingua: - inglese (Obbligatorio)

📌 Spa Back Office Intern (Milano)
🏢 Armani Hotel Milano
📍 Milano