**_“The world is yours with Meliá”_** Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family. ** Discover some of the benefits we offer**: - **My MeliáRewards**: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- **My MeliáBenefits**: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. **We are looking for Front Office Agent - Tenuta di Artimino Melia Collection** ** Seasonal Job - March to October** ** Staff House Available** ** Job Summary**: To manage properly all the activities related to Front Office Department ** What will I be doing?**
- Check-in and check-out hotel guests in a timely and professional manner.
- Process all payments according to established procedures.
- Welcome guests in a friendly, prompt, and professional manner
- Register guests, issue room keys and provide information on hotel services and room location
- Up-sell rooms when possible, to maximize hotel revenue
- Accurately process all cash and credit card transactions in accordance with established procedures
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Respond appropriately to guest complaints.
- Make appropriate service recovery gestures in order to ensure total guest satisfaction.
- Perform other duties as assigned.
- Collaborate on Guest Experience tasks. **What are we looking for?**
- Must be fluent in English; other languages are preferred.
- 1-year experience in a fast environment in the same or similar position in a hotel/resort.




- Passionate for Hospitality and with a strong attitude to interpersonal relationships.
- Knowledge of Opera Cloud would be a plus. **Join us! Your benefits**: - Excellent discounts through our global program My Melia Reward for you, your family, and your friends.
- Many development and advancement opportunities as part of our global Melia Hotels International family.
- Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
- A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We're Social!" is one of our values.
- Restaurant Tickets - Meal Vouchers. **At Meliá we are all VIP** _ At Meliá Hotels International, we are committed to _**_equal opportunities between women and men_**_ in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._ _ We promote our commitment to _**_equality and diversity_**_, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that _**_diversity and inclusion among our employees are essential for our success as a global company_**_._ _ Additionally, we support the sustainable growth of our industry through _**_a socially responsible team_**_. In this sense, our motto is "_**_Towards a sustainable future, from a responsible present_**_". Thanks to al our collaborators, we make it possible._ To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**“, follow us on:
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📌 Front Office Agent - Tenuta di Artimino Member of Melià Collection (37051) (Carmignano)
🏢 Meliá Hotels International
📍 Carmignano