**Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.** ** Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.**
**Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.** ** BELLMEN COORDINATOR** Mandarin Oriental, Lago di Como’s Bellman is in charge of welcoming and courteously helping guests at their arrival and throughout their stay at the resort. ** Duties and responsibilities**: - Assist guests with car doors upon their arrival
- Offer guests a warm “Welcome” and a sincere “Farewell”
- Able to exert physical effort in placing, removing and transporting guest luggage




- Deliver upon check-in and remove luggage upon check-out from guests’ rooms
- Handle luggage promptly and safely
- Maintain the cleanliness of the driveway and entrance
- Handle delivery and storage of guests’ items and baggage
- Park safely the guests’ cars in the resort’s parking lot
- Check arrival and departure reports to anticipate the guests’ needs
- Be familiar with the room’s products and services that are offered, including IT equipment
- Perform Mandarin Oriental’s standards in accordance with Legendary Quality Experience’s principles
- Perform all the duties as deemed appropriate by management ** Requirements**: - Full proficiency in English and Italian; an additional language is preferred
- Minimum of 1-year-experience in a 5-star luxury hotel
- Valid Driving Licence

📌 Bellmen Coordinator (Lago di Como)
🏢 Mandarin Oriental Hotel Group
📍 Lago di Como