Lake Consolidated Emergency Communications (LakeComm) is a brand new consolidated 9-1-1 Emergency Communications Center housed in a portion of the new state of the art Lake County Regional Operations & Communications Facility. LakeComm supports 9-1-1 call-taking and emergency dispatching for 30 police and fire agencies in Lake County, Illinois.

LakeComm is seeking entry-level, full-time Public Safety Telecommunicators to join our high-performing communications center and team. The position will require 12-hour shifts, including evenings, weekends, holidays, and overtime.

No experience required We provide comprehensive training to prepare you for success.

Be the voice that makes a difference when it matters the most.

Requirements
Under the direction of a Shift Supervisor, Public Safety Telecommunicators perform critical emergency communications functions, including:
Receiving and processing emergency and non-emergency calls for service
Dispatching police, fire, and EMS units via radio and computer-aided dispatch (CAD) systems




Managing multiple high-priority tasks in a fast-paced environment
Operating complex communications and information systems with accuracy and professionalism
Maintain strict confidentiality of sensitive, protected, and law-enforcement-related information.

Minimum Qualifications:
High school diploma or equivalent
Must be at least 18 years old
Valid driver's license
Ability to work all assigned shifts, including weekends, holidays, and overtime
Prior experience in a call center, public safety, or customer service experience preferred

Required Certifications (within 6 months of hire):
Law Enforcement Agencies Data System (LEADS) Certification
APCO Public Safety Telecommunicator (PST) I Certification
Cardiopulmonary Resuscitation (CPR) Certification
Emergency Fire Dispatch (EFD) Certification
Emergency Medical Dispatch (EMD) Certification
State of Illinois Emergency Medical Dispatch License

Application Process:
Application Review
GovWorx Comms

📌 Public Safety Telecommunicator (Italia)
🏢 Lake Consolidated Emergency Communications
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