This job advertisement is addressed to all female and male candidates who meet requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition.

We are looking for an energetic and customer-focused Sales Assistant / Customer Engagement Manager to support our sales activities while building strong, lasting relationships with customers. This hybrid role combines sales support, customer engagement, and account management responsibilities to ensure an exceptional customer experience and drive business growth.

The ideal candidate is highly organized, proactive, and passionate about delivering value to customers at every stage of their journey.

How will you do it

Support the sales team with daily administrative and operational activities

Prepare quotations, sales reports, presentations, and customer documentation

Maintain and update CRM systems, ensuring accurate customer and sales data

Coordinate order processing and track customer requests





Collaborate with internal departments to ensure timely delivery and customer satisfaction

Monitor sales performance metrics and prepare regular reports

Build and maintain strong relationships with Key customers

Serve as the primary point of contact for Key customer questions, requests, and issue resolution

Attend to networking events with customers

Promote a customer-centric culture across the organization .

Bachelor's degree in Business, Marketing, Communications, or a related field preferred

~2+ years of experience in sales support, customer success, customer engagement, account management, or a related role

~ Ability to build trust and manage customer relationships effectively

~ Proficiency in Microsoft Office and CRM platforms (Salesforce)

~ Strong problem-solving skills and customer-centric mindset.

Experience with customer engagement or customer success programs

Knowledge of sales proces

📌 Sales Assistant (Cinisello Balsamo)
🏢 Johnson Controls
📍 Cinisello Balsamo