ph3About MAKE /h3 pAt MAKE, we believe creators deserve a banking solution that gets them. One that’s fast, intuitive, and built to help them grow. We’re building the world’s first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders. /p pMAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and global solutions for our Creator Economy Clients. /p h3About the role: /h3 pWe are looking for a ClientDevelopmentManager, PrivateBanking to own the end-to-end relationship with our agency partners and high-value creators.This role combines white-glove client service with commercial ownership, ensuring clients are successfully onboarded, deeply engaged with the platform, and continuously expanding their use of MAKE.Reporting to the Director, PrivateBanking, you will act as a trusted advisor and relationship owner, balancing exceptional service with a proactive approach to clientgrowth. /p h3Key Responsibilities /h3 h3Client Onboarding Activation /h3 ul liOwn the end-to-end onboarding journey for new clients (agencies and creators) /li liGuide clients through KYC/KYBprocesses, ensuring a smooth and compliant experience /li liAct as primary contact during account setup /li liReduce onboarding friction and improve activation rates /li /ul h3Relationship Management /h3 ul liBuild and maintain strong relationships with agencies and creators /li liDeliver a high-touch, concierge-style service aligned with PrivateBankingstandards /li liServe as an advisor on how to best use the MAKE platform /li liMaintain regularcommunicationthrough Telegram,



WhatsApp and phone calls /li /ul h3Client Education Enablement /h3 ul liEducate clients on platform functionality, features and best practices /li liSupport clients in optimizing their financial operations using MAKE /li liDeliver tailored onboarding sessions and walkthroughs /li /ul h3Growth CommercialDevelopment /h3 ul liIdentify opportunities to expand client usage and increase account value /li liDrive retention, engagement and revenuegrowth /li liCollaborate with internal teams to support clientgrowthinitiatives /li liSpot trends and provide feedback to productandleadershipteams /li /ul h3Product Feedback /h3 ul liShare insights on client needs, pain points and feature requests /liliSupport rollout and adoption of new features and product updates /li /ul h3What We’re Looking For /h3 h3Experience: /h3 ul li4+ years in account management, client success or sales /li liMust include 1+ year in commercial or retailbanking /li liExperience managing high-value clients or VIP relationships /li liBackground infintech, creator economy, SaaS or digital platforms is also a plus /li /ul h3Skills Attributes: /h3 ul liStrong relationship-building andcommunicationskills /li liCommercial mindset with the ability to identifygrowthopportunities /li liHighly organized with strong attention to detail /li liAbility to handle sensitive client situations with professionalism and discretion /li /ul h3What’s in it for You /h3 ul liCompetitive compensation package with potential for stock options. /li liRelocation opportunity to the Canary Islands (Tenerife) with a comprehensive relocation package /li liOwnership and autonomy to shape MAKE’scompliancevision from the ground up. /li liCollaborative, fast-paced startup culture - work directly with founders and seniorleadership. /li liThe chance to definecompliancein one offintech’s most exciting frontiers - the Creator Economy. /li /ul /p #J-18808-Ljbffr

📌 Client Development Manager - Traditional Banking Background (Arona)
🏢 MAKE Banking
📍 Arona