ppbStep into a career with ASM, where cutting edge technology meets collaborative culture. /b /p pFor over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.Butwe're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. /p h3Key Responsibilities /h3 ul liResponsible for overall system performance of SiC CVD products at our customers to achieve high customer satisfaction. /li liResolve customer issues. Find containments fast, then drive structural solution and implementation. /li liResponsible for IQ performance and improvement of released products. /li liCollect and analyze and report system performance data and define improvement plants. /li liSupport customer SiC CVD hardware development (both new development and CIP - continuous improvement projects) /li liDrive ASM SOP’s and protocol, able to guide co-workers /li liMaintain and enhance procedures and documents checklists and best-known methods for service, preventive and corrective maintenance tasks. /li liWork responsibly with all ASM resources and departments in a multifunctional and high-paced atmosphere independent of supervision on highly complex problems /li liConsistently provide fast, quality solutions to field and customer personnel and create new BKM’s through a documented procedure. /li liExplain highly technical and complex information to peers, management, and customers both in verbal or written mediums.
/li lil Have a safety-first mentality /li /ul h3Travel /h3 ul liBe willing to travel domestically and internationally as required, typically 30-40%Travel /li /ul h3Education /h3 ul liMaster’s or bachelor’s Degree in engineering discipline /li li5-10 years of related experience /li liNative Italian and fluent English in speaking and writing /li /ul h3Requirements Knowledge /h3 ul li5 years of experience in the semiconductor industry including deposition experience in EPI, ALD, PEALD, and/or SiC/Si CVD. 5 years’ experience with ASM specific tool sets is preferred. /li liBachelor's degree in technical field (I.e. Mechanical, Electrical, or Chemical Engineering) /li liVery highly skilled in electrical and mechanical techniques and overall equipment system knowledge (HW / SW, Process) /li liUtilize logical troubleshooting methodologies to diagnose problems /li liStrong knowledge of Semiconductor disciplines, such as vacuum techniques, robot controllers, PLCs, mechanical and pneumatic valves, and statistical process control. /li liStrong computer skills, working knowledge of MS Office, OneComm, SharePoint, Sap Competency /li /ul h3Customer Focused /h3 ul liBuild customer confidence in ASM products and services through direct contact and professional mannerisms in all situations /li liStrong positive attitude even in a challenging environment /li liBe a system expert for support of field problems,
travel to customer site domestically and internationally /li /ul h3Results Drive /h3 ul liAbility to handle multiple tasks simultaneously /li liAbility to work both as an independent contributor and in various team environments /li liAccurate, timely reporting /li liOwn and drive escalated equipment events to resolution following ASMs escalation protocols /li liDriven personality with discipline of ownership of responsibilities and independence /li /ul h3Communications /h3 ul liExcellent communication and interpersonal skills; speak and write in a clear, concise manner /li liOrganize and drive meetings through strong organizational skills and leadership qualities /li liAbility to establish relationships in a matrix organization, across regions and time zones, and engage the right people for support as needed /li liStrong presentation skills /li liAccurately convey issues to peers, management, or customers and able to influence others to achieve results /li liStrong ability to develop action plans for technical issues with customers and field personnel and present to the customer /li liEvaluates and provides constructive feedback to co-workers about their results, responsibilities and performance /li /ul pWe make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. /p pTo learn more about ASM, find us atasm.com andon LinkedIn,Facebook,Instagram,XandYouTube. /p pASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law. /p /p #J-18808-Ljbffr
📌 Engineer II, Global Product Support (Baranzate)
🏢 Asm
📍 Baranzate